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Team Lead
3 weeks ago
Technojagat United KingdomLorem ipsum dolor sit amet consetetur sadipscing elitr sed diam nonumy eirmod tempor invidunt utlabore et dolore magna aliquyam erat sed diam voluptua. At vero eos et accusam et justo duodolores et ea rebum. Stet clita kasd gubergren no sea takimata sanctus est Lorem ipsum dolor ...
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Twilights Team Manager
6 days ago
Nike Deutschland GmbH United KingdomForma parte del equipo de NIKE, Inc. · NIKE, Inc. hace más que equipar a los mejores atletas del mundo. En NIKE, Inc. se trata de que cada persona aporte sus habilidades y pasión a un juego desafiante y en constante evolución. · Trabajar en venta minorista es ser la cara de NIK ...
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Team Leader
3 days ago
McCarthy Recruitment Limited London, United Kingdom Full timeJob Title: Team Leader · Location: Camden · Salary: £26,000 - £30,000 per annum · Role: Full-Time Permanent · Are you a dynamic and proactive Team Leader or Supervisor a looking for a step up? We are seeking a hands-on, energetic person who leads by example on the shop floor. O ...
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Team Leader
3 weeks ago
Barburrito London, United Kingdom**Are you passionate about leading a team to success? Are you enthusiastic about delivering brilliant customer service?** · We have an exciting opportunity at Barburrito for a**Team Leader**to join our team at our store. If you are passionate, enthusiastic and ambitious, this cou ...
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Team Leader
3 weeks ago
Cookies and Cones London, United KingdomWe are looking for an experienced Team Leader to work in our NEW Wood Green store. Team Leaders are responsible for overseeing the day to day operations of the store and ensuring the shift runs smoothly and efficiently in the absence of the Store Manager. · Your duties will inclu ...
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Team Leader
3 weeks ago
Peabody London, United Kingdom**Peabody**has an exciting opportunity for a **Team Leader - Collections** on a **Full time, Fixed-Term (6 month) contract**based in **South East London. **In return, you will receive a competitive salary of **£40,000 - £44,000 per annum.** · **What we're looking for in our Team ...
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Team Leader
1 week ago
SSP London, United Kingdom**Team Leader** Team Leader at M&S Simply Food Sutton Station** · Everyone regardless of age starts on **£10.41 **per hour. · - An additional **£1.50 **per hour for shifts worked between midnight and 6am · We have **Part Time **(20h a week) permanent roles for an immediate start. ...
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Team Leader
1 week ago
Bevan Brittan London, United KingdomLocation · - London · Description · **Team Leader** · **Location**: London · We have an exciting opportunity for an experienced Team Leader to join us and make a real impact by lleading and managing our Business Support Services Administration team, in our London office. · The Bu ...
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Team Leader
1 week ago
Serco Plc London, United Kingdom**Location**: Lambeth · **Job type**: Permanent, full-time · **Working Hours**: 40 hours per week. Monday - Friday 6am-2.30pm · **Salary**: Between £26,000 - £27,000 per annum · Serco's Environmental Services provide a complete waste and recycling service on behalf of the residen ...
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Team Leader
2 weeks ago
Brandon Trust London, United KingdomArea 3 · Job Summary · **Seeking team leader for BALHAM hours per week** · Looking for your next step in social care? · Are you a confident problem solver, creative thinker with excellent communication skills? · Your skills and experience working in care could be a great match fo ...
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Team Leader
3 weeks ago
Moorfields Eye Hospital NHS Foundation Trust London, United KingdomAs Team Leader you will be a self-motivated, pro-active individual with both excellent time management and organisational skills. You will lead the medical imaging team to provide high quality Diagnostic Imaging Services at Moorfields' including the Trust's satellite and Virtual ...
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Team Leader
3 weeks ago
Redthread London, United KingdomThank you for considering a Team Leader role with Redthread. We are a team of compassionate, collaborative and courageous professionals committed to empowering young people to change their lives. · As a Team Leader based at St George's Hospital, your primary role will be to enabl ...
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Team Leader
2 weeks ago
Chelsea and Westminster Hospital NHS Foundation Trust London, United KingdomTeam Leader - Maternity & Ante · - Natal · Patient Access West Middlesex site · We are looking for an enthusiastic patient focused individual to join our Maternity & Ante-natal team based on the West Middlesex Site. If you thrive on a challenge and enjoy working in a very busy an ...
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Team Leader
1 week ago
Hymans Robertson LLP London, United KingdomAre you seeking a Team Leader role where you will have real challenge and variety, working on market-leading service delivery for our clients? At Hymans Robertson you will not only have all the above but will be a valued member of the team, given excellent development opportuniti ...
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Team Leader
3 weeks ago
Moorfields Eye Hospital NHS Foundation Trust London, United KingdomAs Team Leader you will be a self-motivated, pro-active individual with both excellent time management and organisational skills. You will lead the medical imaging team to provide high quality Diagnostic Imaging Services at Moorfields' including the Trust's satellite and Virtual ...
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Team Leader
3 weeks ago
ITA London, United KingdomJob Title: Customer Care Team Leader · **Salary**: £33,000 · Location: Konecta UK - Canary Wharf, London · Hours: 40 paid hours per week · Shifts: Shifts between - 8 Hour shifts Monday to Friday Anytime between 7:00am - 08:00pm · **Main Purpose of Role** · We are looking for a Cu ...
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Team Leader
3 weeks ago
Hamleys London, United Kingdom**Team Leader (Hamleys Expert)**: · **About Hamleys**: · Don't you remember visiting this magical place as a child? Now you can be part of the excitement · Hamleys has a long heritage of theatre and magic, our brand is synonymous with fun and making lifelong memories for everyone ...
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Team Leader
2 weeks ago
HIT Training Ltd London, United Kingdom**Are you someone who thrives in a team environment? Do you have what it takes to be a brilliant motivator and communicator who cares about making sure day-to-day tasks run smoothly?** · **Salary**:£30,000 - £33,000 · **Location**:Remote to cover the London region · **Role**:Team ...
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Team Leader
1 week ago
SSP London, United Kingdom**Team Leader** Team Leader at Juniper & Co**: · - London City Airport** · **Please note, the start time for this role is June 2023.** · **Everyone regardless of age starts on £12.95 per hour** · - An additional **£1.20 per hour** for every hour worked between midnight and 6am. · ...
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Team Leader
1 week ago
Whittington Hospital NHS Trust London, United KingdomThe Team Leader will be required to identify and respond to user needs and to solve problems/complaints as and when they arise or escalate as necessary to line management. This will require effective liaison with other staff groups, and actively seek constructive feedback on serv ...
Customer Service Team Leader - England, United Kingdom - Macildowie Recruitment and Retention
Description
THE OPPORTUNITY: Macildowie are currently recruiting for a Customer Service Team Leader working for a business based in Wigston, Leicester. In this role you will be responsible for the Customer Service Centre Team to identify, develop and implement customer service process improvements.This is a permanent full time position which offers hybrid working. THE ROLE & YOUR RESPONSIBILITIES: Managing one of the Customer Service Centre teams, providing them with positive support, advice and encouragement in their development, providing cover in the absence of the other Team Leader.Allocating in-bound workloads and developing specific programmes of activity, such as outbound calling and emailing to customer service advisors to meet the needs of training providers and of the membership recruitment, renewal and engagement programmes, assisting the team with its daily workload as demand occurs.Monitoring accuracy and efficiency of operational processing and providing a monthly processes performance report to the Manager Customer Service Centre, with recommendations for change or development where appropriate.Working with the IT and Digital teams to scope and test developments to related systems, resolving any issues and reporting to the Manager Customer Service Centre as appropriate.Providing analysis and reports on membership and training provider activity to identify patterns of behaviour and opportunities for development.Ensuring that their team provides a first-class customer service experience to members, training providers and delegates.Defining and developing processes and procedures relating to training providers and membership within ISO standards, as required.Contributing to projects as required and identifying improvements to Customer Service Centre processes. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Experience of managing a team and/or projectExperience of supervising and motivating others evaluating work performance and providing feedback and guidanceExperience of communicating complex concepts via telephone, face-to face and in writingExperience of presenting to large and small audiences using PowerPoint or other presentation toolsExperience of successfully delivering to identified targets with minimum supervisionExperience of communicating with people at all levels in businessExperience of working without direct supervision inside and outside of the normal office environmentExperience of using multi-relational databasesExperience of coaching and people developmentExperience in complaint handling and management
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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
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