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Travel Customer Services Executive - England, United Kingdom - Recruit4staff
Description
Recruit4staff are proud to be representing their client, a leading Travel Customer Service Executive in their search for an Travel Sales Executive to work based in the offices in Chester.
For the successful Travel Customer Service Executive our client is offering:Monday - Sunday (37.5 hours) Rota is 5 days over 7, 9am to 5.Permanent Position
Benefits:
Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life Insurance
The role - Travel Customer Service Executive : -
Responsible for managing customer enquiries who are on holiday (in-resort)
Manage individual queries and provide resolutions in line with company policies
Liaise with hoteliers to support resolutions in-resort
What our client is looking for in an Travel Customer Service Executive : -
Previous experience working within the travel industry in customer services / customer relations - ESSENTIAL
Case Management / Complaint Management Experience - ESSENTIAL
Travel Agent, Travel Specialist, Booking Agent, Customer Service, Resolution Executive