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    Onsite Industrial Print Engineer - Bristol, United Kingdom - Concept Resourcing

    Concept Resourcing
    Concept Resourcing Bristol, United Kingdom

    2 weeks ago

    Default job background
    Permanent, Full time
    Description

    Role :
    Industrial Print Service Engineer- High speed Inkjet / CIJ

    Location :
    Onsite - Avon

    Package :
    up to £51,000 + benefits


    Key Responsibilities:

    • Be part of a dedicated site-based team, to provide repair and service on our range of high-speed inkjet printing equipment.
    • Work face-to-face with customers to provide high quality work and rapid problem-solving solutions. Occasional Travel throughout the UK and Europe may be necessary.
    • Support the customer on a rotating shift pattern of four days 7am - 7pm, four days rest, four nights 7pm - 7am, four days rest, repeating. At times of holiday you will be required to cover additional shifts as required. Flexibility around these hours and working patterns would be required.
    • Actively work as part of a team to improve team performance in terms of service delivery.
    • Provide assistance to customers via telephone and on site.
    • Diagnose equipment and repair in a timely fashion.
    • Attends training courses to meet business needs.

    Primary Tasks:

    • Diagnose and repair system/module faults as required to minimise equipment downtime and optimise production.
    • Carry out routine and scheduled equipment maintenance in line with manufacturers' recommendations and customers' production windows.
    • As part of a team or independently, install and commission print equipment.
    • Provide troubleshooting analysis and resolution of problems for all equipment.
    • Complete all site visit report forms at the end of each intervention ensuring breakdowns, PM's, any updates, modifications and/or inspections or any other work conducted is correctly logged and reported both written and electronically.
    • Update and maintain 'Site Log Books' as required.
    • Accurately report all parts usage, updating and maintaining all relevant documentation and site stock.
    • Carry out inspection of equipment and operators during each shift, to ensure that all operator tasks are complied with and all necessary housekeeping duties are being performed.
    • Ensure equipment is fully operational prior to hand back to customer and/or left in a 'Safe' condition and customer notified of any further work to be conducted.
    • At all times respond to customers' needs and requests in a timely and professional manner and provide effective and respectful communications and interaction with all customers' representatives

    Abilities / Experience:
    Possess a 'Solid' background in electromechanical / electronics engineering

    • Demonstrates knowledge of drives, systems control and PLC controlled equipment such as Allen Bradley, Siemens, and Mitsubishi etc.
    • Multi-disciplined skills including hydraulic, pneumatic and electrical
    • PC literacy to intermediate/advanced level. e.g. ability to analyse computer faults both hardware and software related, set up and configure customer network requirements, copying/loading software, use of dedicated programs and diagnostic tools for any fault analysis
    • Excellent communications skills, both oral and written, including interpersonal and customer relations. Able to 'Reassure' customer of positive outcome.
    • Able to work effectively with customer's staff and colleagues to resolve problems.
    • Used to working autonomously 'Away from the Team' in high pressure and high volume environments.
    • Able to make 'Independent' decisions to resolve problems locally as well as being a good team member.
    • A logical and methodical approach to problem solving, pro-active with the tenacity and initiative to resolve issues locally.
    • Good troubleshooting skills.
    • A well - organised and self-motivated engineer with a calm and mature persona.
    • Fluent in English (reading, speaking and writing).

    Minimum Qualifications:

    • NVQ/C&G qualifications (or equivalent) in a service engineering discipline.
    • 2 years experience as a Site/Field Engineer working with high volume production lines.
    • Full driving licence.

    BENEFITS
    25 days holiday + 8 BH (9 for 2023) pro-rata to start date
    Employee Assistance Program from day 1
    Contributory pension scheme / salary exchange - the employer matches employees' contributions up to 6%
    With the pension scheme, we offer Life insurance
    Free Eye and eyesight tests in accordance with the display screen equipment (DSE) regulations
    Long Service Awards
    Private medical insurance after 2 years in service If you have any questions or would like to apply for this position in confidence, please email or call (phone number removed)
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