- Ability to develop strong relationships quickly, influence key stakeholders, work cross-functionally and autonomously.
- Lead measurement & reporting of key KPI's, and bring in structure, discipline across broking, client service, and outsourced partner teams
- Support improvement of client & colleague outcomes through pro-actively spotting KPI trends & escalate to Operations leader & broking leaders where relevant
- Communication skills - both written and verbal. Ability to summarize complex solutions/concepts into a digestible format.
- Demonstrated experience in operations, risk management and/or excellence in a professional services environment such as consultancy, financial services, or insurance experience.
- Proficient Excel & data configuration skills - to be able to utilise data to support recommendations and to drive change initiatives.
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Insurance Operations Manager - London, United Kingdom - Aon Corporation
Description
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Insurance Operations Manager - (Marine, Aviation, Construction - Global Broking Centre)
Are you an Operations Manager with experience in the Insurance Market? If yes, come and join our dynamic team at Aon, supporting our Marine Aviation and Construction wholesale teams.
This a hybrid role with teams based in London & Chelmsford, and flexibility to work in the office and virtually at home.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Supporting the Operation Leader, in designing & delivering on process improvements, through to running small projects and participating in global change programmes, no day looks the same
Reporting to the Operations Leader / Senior Operations Manager, you will interact with different stakeholders across the Wholesale & Specialist business and other functions, such as Aon Business Services, that support Global Broking center
How this opportunity is different
This is a key role for one of our largest business units, collaborating with colleagues across Operations, global broking, commercial risk, and the wider Aon business to develop & deliver new practices - be it system, process, policy or controls. This is to support core business strategies and drive business improvements.
Skills and experience that will lead to success
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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