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Client Services Manager
3 weeks ago
Towergate Health & Protection Darwen, United Kingdom**Client Services Manager - Darwen - ARDGX844751** · The role of the Client Services Manager is to manage and support a Client Services Team in providing exceptional servicing to a portfolio of clients. · You will be the first point of contact for the team and will be expected to ...
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Building Services Manager
3 weeks ago
MCG Construction Blackburn, United KingdomBuilding Services Manager - Immediate Start - 6 Months Contract - Commercial Fit-out Project - £350 Per Day (CIS) plus Expenses & Mileage · Building Services Manager. Our client, a leading Main Contractor who work with a number of Blue Chip clients throughout London, South-East & ...
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Manager, Sme Accounting Services
2 weeks ago
Lucas Mclean Recruitment Limited Blackburn, United KingdomManager opportunity offering long-term career progression to Director within a modern growing Chartered Accountancy & Advisory Practice. · **THE COMPANY** · This growing Chartered Accountancy & Advisory Practice has an established presence in the East Lancashire area and is renow ...
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Service Desk Manager
1 day ago
Devonshire Hayes Recruitment Specialists Limited Accrington, United KingdomAre you an experienced Service Desk Manager/ Team Leader looking to join a growing e-commerce business and help shape the future of their Service Desk capability? · We are looking for somebody who · - Has people management skills at team lead/ Manager level · - Holds an ITIL V3 f ...
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Service Manager
1 week ago
The Solution Auto Lancashire, United Kingdom**Service Manager - Lancashire** · The Solution Automotive are pleased to present this role for one of our long standing clients. · Service Manager - Lancashire - Prestige Brand · This large site is seeking an experienced and dynamic Service Manager. You must be forward thinking, ...
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Service Manager
1 week ago
PP Associates North West England, United Kingdom**North Region Peripatetic Manager - Level 5 - Brain Injury - Permanent - Flexible working hours available - up to £50k + £4k Car Allowance** · You will take overall responsibility for the effective management of projects as assigned by the Director of Operations and ensure the p ...
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Service Manager
3 weeks ago
Lifeways Bolton, United KingdomAre you ready to progress your career? To use the skills you have gained and manage the day to day running of our supported living services? · The Lifeway's Group is one of the UK's leading providers of support services for people with diverse and often complex needs in community ...
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Service Manager
3 weeks ago
Lifeways Bolton, United KingdomAre you ready to progress your career? To use the skills you have gained and manage the day to day running of our supported living services? · The Lifeway's Group is one of the UK's leading providers of support services for people with diverse and often complex needs in community ...
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Service Manager
3 weeks ago
Domus Recruitment Ltd Bolton, United KingdomDomus are on the lookout for an experienced manager within the Health and Social Care sector to join a national organisation in Bolton, as a Service Manager. · Based in Bolton, you will be responsible for the delivery of high quality and person-centred support to adults with Lear ...
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Service Desk Manager
2 weeks ago
Recruitment Genius Chorley, United KingdomJoining as a Service Desk Manager, you will be responsible for all support based service requests, incidents and change requests as well as all service desk related communications with clients. Your responsibilities will include ticket management, work schedulemanagement and hand ...
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Service Manager
1 week ago
Vertu Land Rover Nelson, United Kingdom Full timeVertu Motors Land Rover Nelson · Are you an experienced Service Manager looking for an excellent opportunity to join one of the largest Motor Retailers within the UK? Then here at Vertu Motors Land Rover Nelsonwe have the perfect role for you. · Now is a great time to join our te ...
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Customer Service Manager
3 weeks ago
Page Personnel Secretarial & Business Support Leyland, United KingdomAs a Customer Service Manager you will be responsible for managing and supporting a large team as well as driving forward improvement plans for the team and business. · **Client Details** · Based in Leyland. This client is a not for profit housing association. · **Description** · ...
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Dual Service Manager
2 weeks ago
Atalian Servest Preston, United Kingdom**Job Reference: /LH/02-11/690/27/PR** · **Job Title: Dual Service Manager** · **Location: Preston - _Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Monday to Friday - 09:00 - 17: hours per week** · **Bu ...
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Service Manager
3 weeks ago
KPI People Wigan, United Kingdom**Service Manager - Wigan -** · **£36,000 Basic Salary -** · **£48,000 On Target Earnings -** · **Overachievement Bonus -** · **Company Car -** · **No Saturdays -** · Our client, a busy franchised dealership, in Wigan the requirement for an experienced Service Manager / Aftersale ...
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Service Manager
2 weeks ago
Richard Abson Group Rochdale, United KingdomOutstanding opportunity for an automotive service manager. A prestigious, award winning dealership in Rochdale. · You will take on responsibility for 14 technicians, supported by 2 workshop controllers and 4 front of house staff on service reception. Additionally, there are 3 bac ...
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Service Manager
2 weeks ago
Verto People Oldham, United Kingdom Full timeService Manager / Engineering Manager / Workshop Manager required to join a leading pump manufacturer based near Oldham. · The Successful Service Manager / Engineering Manager / Workshop Manager will oversee and manage the workshop plus a team of fitters/service engineers working ...
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Service Manager
2 weeks ago
Apply4U Ltd Liverpool, United Kingdom**Automotive Service Manager · Basic £37,000 · OTE - £49,000+ · Main Dealer - Liverpool** · Our Client are currently recruiting for an experienced Automotive Service Manager to join a busy and well established Aftersales department in Liverpool. · You will be working for a fantas ...
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IT Service Manager
3 weeks ago
DWP Digital Blackpool, United Kingdom Full timeIT Service Manager: Pay up to £36,545p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. · DWP. Digital with Purpose. · This is an exciting opportunity for an IT Service Manager to join DWP's Fraud & Error Live Suppo ...
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Service Manager
3 weeks ago
Clear Engineering Recruitment LTD Huddersfield, United Kingdom**Service Manager** · **£50,000 - £60,000 Basic + Car Allowance + Healthcare + Pension + Package** · **Yorkshire** · Work for a market leading OEM specialising within the critical systems industry, largely within the data center and industrial markets. Excellent opportunity put y ...
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Service Manager
1 week ago
Matt Burton Liverpool, United KingdomMBA are looking for a Service Manager to work out of our client's prestigious Automotive Retail Centre in Liverpool. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. · The client is a family run business who started over 110 ...
Client Services Manager - Darwen, Lancashire, United Kingdom - Mulberry Recruitment
Description
Client Services Team Manager (Financial Services)Location:
Darwen Salary:
£32,000-£35,000 + Benefits The role of the Client Services Team Manager is to manage and support a Client Services Team in providing exceptional servicing to a portfolio of clients. You will be the first point of contact for the team and will be expected to have the skills and knowledge to understand and resolve any issues that should arise. Daily Duties To understand and ensure the client services team are following the Target Operating Model (TOM). To ensure that the client services team are adhering to all processes and Service standards assigned to them. To maintain and develop our in-house computer system (Organise IT) and ensure the completeness and accuracy of the data within it. To perform spot checks each month in line with agreed checklists and Service standards. To deal with HR issues that arise within your team with the support of your line manager. To be responsible for monthly 121s, midyear and annual performance reviews with your team and for signing off annual leave ensuring there is adequate cover for the existing team. Ensuring proactive recruitment interviewing, note taking, processing applicants via Portal, confirming offers and onboarding new staff members and effective management of leavers process within team. Monitor and maximise the performance of your team to ensure excellent service provision and retention of clients. Drive the engagement of the team through proactive two-way communication, teamwork and collaboration. Develop, maintain and cultivate a constructive and professional relationship with Sales Consultants, Clients and Insurers at all levels. Be prepared to work outside contracted hours if workloads and business requirements necessitate. Attend internal and external meetings with Insurers and product training as required. Periodically attend client meetings with Sales Consultant. Provide a proactive professional telephone handling service for both internal & external calls including insurers, clients and colleagues as well as receiving complaints and escalating as appropriate. Manage workloads including delegation of work to team. Co-ordinate the team on any non-portfolio work streams such as mailbox rota. Provide technical support & guidance for team members. Provide training for new starters and existing team members where required. Be an escalation point for the team and be on hand to support with client queries at all times. Benefits Holiday entitlement of 26 days plus bank holidays Career prospects Gain CII or ACII qualifications to boost your knowledge and career prospects Pensions scheme for when you feel its time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future #J-18808-Ljbffr