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    Commercial Lead - London, United Kingdom - Combined Insurance

    Combined Insurance
    Combined Insurance London, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description
    If working with one of the largest commercial insurers in the world appeals, then we would love to hear from you

    EMEA Claims Operations MI/BI team (Management Information & Business Intelligence) is required to provide deep data insights to COG, regional EMEA Leadership & local claims clusters/countries heads and SLT.

    This ranges from typical claims trend analytics with already defined KPI's, trend developments over time, up to sophisticated predictive trend forecast & staffing models with respective management recommendations.

    This position is responsible for assisting in leading the data, reporting and analytics strategy in EMEA Claims Operations. In this capacity, you will work closely with EMEA business unit leaders to support the MI/BI initiatives.

    The EMEA Claims Operations Business Intelligence Lead will be assisting in the development of the data strategy for EMEA claims and associated strategic projects and data reporting.

    Establish a strong understanding & connection with IT data sources where needed to generate, validate & discuss data sources and validity.

    Communicating & building sustainable relationships with Claims Handlers, IT, Data and actuarial department as well as other key internal departments in Chubb EMEA.

    The EMEA Claims Operations Business Intelligence Lead will assist in the oversight, automation and development of dashboards, reports and trending analysis.

    Deliver statistical analysis to identify performance development opportunities and build cases for change.

    Strong focus on Chubb's Claims Craftmanship modules & MI/BI relevant training on all Chubb systems, data manipulation & digital innovations.

    To work within the framework of CHUBB ethical and service standards and adhere to current WFH local regulations.
    Demonstrate flexibility, agile attitude, team cooperation, lean & 6Sigma mindset and long-term business thinking.

    Proficiency in translating detailed reporting outputs, trends, and statistics into executive-level reporting and presentations: distil complex analytical techniques and results into actionable insights and articulate their implications for business decisions and outcomes.

    ~ Exposure to using operational MI to supervise and achieve business targets / objectives and the ability to prove their contribution has improved the performance of the business.
    ~ Excellent project management lead and organisation skills. Experience in building statistics and business insight to optimise business decisions.
    ~ Such as internal stakeholder RCCM's, Claims Director's, LOB heads and SME's in the respective areas.
    ~ Very strong analytical thinking on a regional level is required and being able to drive conclusions in anticipating future trends and develop relevant hypotheses to be verified or falsified using the best data insights.
    ~ A sense of entrepreneurial mentality is encouraged, with the ability to lead meetings with tight data delivery deadlines and under pressure.
    ~ At least 5 years plus relevant work experience in Insurance or equivalent industry.
    ~ Fluent in English and one/two other relevant local languages preferred. English (must), German, French, Spanish,... is recommended.

    Competitive salary & pension scheme, annual bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings.

    Employee resource groups, Networking, mentoring & development opportunities, 1 day annual Charitable leave, Cycle to work scheme, Active Sports & social committee, Employee Assistance program
    Diversity & Inclusion.

    At Chubb we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

    Please contact us to request accommodation.
    Job Schedule Full time
    Regular or Temporary Regular
    Job Category Claims Adjusting
    Business Unit France
    Legal Employer Chubb European Group SE UK Branch
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