- Act as the primary contact for clients regarding technical inquiries, issues, and escalations related to Power Platform applications.
- Offer level 2 support by effectively troubleshooting and resolving issues to minimize downtime and maximize performance.
- Develop and maintain comprehensive documentation to facilitate knowledge transfer and adhere to best practices.
- Customize Power Platform solutions, including Power Apps, Power Automate, and Power BI.
- Collaborate with stakeholders to understand requirements and enhance existing applications.
- Stay updated on the latest trends and best practices in Microsoft Power Platform technologies to recommend and implement enhancements.
- 1-2 years of experience as a power platform engineer or similar role.
- Proficiency in developing and supporting Power Apps, Power Automate flows, and Power BI dashboards.
- Strong understanding of data modeling and integration concepts within the Power Platform.
- Familiarity with Microsoft 365 and Dynamics 365 integration points.
- Excellent customer service and communication skills.
- Relevant certifications such as Microsoft Certified: Power Platform Fundamentals or Microsoft Certified: Power Platform App Maker.
- Experience with Microsoft Azure services, particularly Azure Active Directory, Azure SQL Database, and Azure Logic Apps.
- Knowledge and expertise in ITIL service support, including Incident, Problem, Change, and Release management.
- Experience supporting business applications.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to work collaboratively in a team environment.
- Solution-oriented with attention to detail.
- Ability to influence business stakeholders.
- Organized and proactive mindset.
- Excellent training program and company-paid industrial certifications.
- Career progression opportunities.
- Additional standard company benefits.
- Sustainable growth for the benefit of their people and customers.
- Working responsibly for long-term relationships.
- Valuing our people and encouraging quality, teamwork, and development.
- Embracing innovation and change.
- Upholding honesty, integrity, and professionalism.
- Conducting ourselves in a manner befitting a leading services company.
-
IT Support Engineer
2 weeks ago
Adria Solutions Ltd Sheffield, United KingdomIT Support Engineer -Sheffield (hybrid) - £40K · Adria Solutions has an exciting opportunity for an experienced IT Support Engineer to join a well-established company with an international presence. We are looking for an IT Support Engineer, who is passionate about building produ ...
-
IT Support Engineer
1 week ago
Adria Solutions Ltd Sheffield, United KingdomIT Support Engineer · - Sheffield · Our client based in Sheffield is currently looking for an IT Support Engineer. Working as part of the existing Customer Support Team, the IT Support Engineer will be working in a fast-paced environment handling incidents from customers on a wid ...
-
IT Support Engineer
3 weeks ago
Express Recruitment Sheffield, United KingdomExpress Recruitment are proud to be working on behalf of an industry leading and award-winning engineering consultancy based in Sheffield, who are currently seeking a committed and customer focused IT Support Engineer to join their talented team. · This role is based in Sheffield ...
-
IT Support Engineer
2 weeks ago
Brewster Partners Recruitment Group Sheffield, United Kingdom**THE COMPANY**: · Brewster Partners are proud to be partnering with a leading manufacturing and design business, supplying end to end technologies across the UK and internationally. · Well established UK business with over 25 years industry experience with a strong emphasis on c ...
-
IT Support Engineer
3 weeks ago
Allegiance Technology Sheffield, United Kingdom**Role: IT Support Engineer** · **Location: Sheffield** · **Salary: Up to £27,000** · **Benefits**: · **28 Days Holiday · **Very clear and achievable growth & Progression Opportunities · **Friendly Team · **Onsite parking · **Paid for certifications (Microsoft, VMWare, Cisco etc) ...
-
IT Support Engineer
1 week ago
ITECCO Sheffield, United Kingdom**Role**: IT Support Engineer · **Location**: Sheffield, England · **Salary**: £24,000 - £28,000 DOE · ** INTERVIEWING IMMEDIATELY ** · I am working exclusively with a leading IT Solutions Provider in Sheffield who are looking to add an **IT Support Engineer** to their expanding ...
-
Development Support Engineer
3 weeks ago
Adria Solutions Ltd Sheffield, United KingdomDevelopment Support Engineer -Sheffield (hybrid) - £35K · Adria Solutions has an exciting opportunity for an experienced Development Support Engineer to join a well-established company with an international presence. Our client is evolving their software product portfolio from on ...
-
Cloud Support Engineer
3 weeks ago
Adria Solutions Ltd Sheffield, United KingdomCloud Support Engineer -Sheffield (hybrid) - £35K · Adria Solutions has an exciting opportunity for an experienced Development and Cloud Support Engineer to join a well-established company with an international presence. Our client is evolving their software product portfolio fro ...
-
Software Support Engineer
3 weeks ago
Adria Solutions Ltd Sheffield, United KingdomSoftware Support Engineer -Sheffield (hybrid) - £35K · Adria Solutions has an exciting opportunity for an experienced Software Support Engineer to join a well-established company with an international presence. Our client is evolving their software product portfolio from on-premi ...
-
Application Support Engineer
1 week ago
Adria Solutions Ltd Sheffield, United KingdomApplication Support Engineer · - Sheffield · Our client based in Sheffield is currently looking for an Application Support Engineer. Working as part of the existing Customer Support Team, the Application Support Engineer will be working in a fast-paced environment handling incide ...
-
Customer Support Engineer
2 weeks ago
SCC Sheffield, United KingdomCustomer Support Engineer · Site based role in Sheffield supporting a key customer. · Salary £23,000 plus a wide range of benfits. · Due to unprecedented growth, SCC, Europe's largest privately owned IT organisation, is looking for an onsite Customer Support Engineer to join thei ...
-
Technical Support Engineer
3 weeks ago
Advanced Sheffield, United KingdomRole Introduction We are looking for an **experienced** Technical Support Engineer based in the North of England to provide support across desktop, mobile, networking and other IT infrastructure systems over a number of customer sites. You will be customer obsessedand able to dem ...
-
Technical Support Engineer
3 weeks ago
Advanced Sheffield, United KingdomRole Introduction We are looking for an **experienced** Technical Support Engineer based in the South or West Yorkshire area to provide support across desktop, mobile, networking and other IT infrastructure systems over a number of customer sites. You will be **customer obsessed* ...
-
Sccm Support Engineer
1 week ago
Chapman Tate Associates Sheffield, United KingdomRole**:SCCM Support Engineer** · Location**:Home based / WFH - Ideally someone North England-based would be ideal** · Job type**:Permanent** · Salary**:£30-40,000 + benefits** · Chapman Tate Associates seeks a SCCM Support Engineer to join this established Microsoft Technical Con ...
-
Technical Support Engineer
3 weeks ago
Transaction Network Services Sheffield, United Kingdom**Job Title**: Technical Support Engineer · **Location**: Sheffield · **Salary**: Competitive · **Job type**:Full Time, Permanent. · Since 1990, TNS has been a preferred supplier of networking and integrated data services to many leading organizations in the global payments and f ...
-
Support and Commissioning Engineer
1 day ago
Jonathan Lee Recruitment Sheffield, United Kingdom**Job Title: Support & Commissioning Engineer** · Do you have an interest in the latest electric vehicle technology? · Are you an experienced Support Engineer with customer facing skills used to working independently with mínimal supervision at customer sites? · Do you have exper ...
-
Onsite Deskside Support Engineer
2 weeks ago
Concept Resourcing Sheffield, United KingdomConcept are currently recruiting for a Deskside Support Engineer commutable to Sheffield. · The purpose of this role is to provide technical support for the End User Technology environment involving desktop computing and corporate IT services. · **Package**: · - £140 per day - In ...
-
2nd Line IT Support Engineer
3 weeks ago
Jenkin Halls Recruitment Ltd Sheffield, United Kingdom**Support Engineer** · **Sheffield - 3 days office/2 days home** · **Reporting to: Head of Systems Engineering** · **Package: Competitive package** · **Job Purpose**: · Working as part of the existing Customer Support Team, the Support Engineer will be working in a fast-paced env ...
-
2nd Line Support Engineer
3 weeks ago
pyramid8 Sheffield, United KingdomPyramid8 are working with a leading Scientific Company based in Sheffield to recruit an IT Support Engineer to join their growing business. They have recently opened up brand new offices on the outskirts of Sheffield. This is an amazing atmosphere to workin with use of an onsite ...
-
2nd Line IT Support Engineer- Sheffield
4 days ago
Circle Recruitment Sheffield, United Kingdom**2nd Line IT Support Engineer - MSP - £30K - Sheffield** · A 2nd Line IT Support Engineer with expert knowledge with Windows Server , Office 365 and experience managing virtualised environments with ideally MSP experience is required by a growing IT Managed Services Provider. · ...
Application Support Engineer - Sheffield, United Kingdom - Oho Group Ltd
Description
Application Support Engineer - Power Platform - Sheffield - Hybrid
Application Support Engineer- The Role:
As an Application Support Engineer with this exciting Microsoft Gold Partner, you'll play a crucial role in troubleshooting and resolving application issues for both internal and external clients. Your expertise will be vital in providing top-notch technical support and customer assistance, ensuring accurate diagnosis and resolution of issues.
Application Support Engineer - Position Responsibilities:
Application Support Engineer Technical Competencies:
Essentials:
Desirable:
Business Competencies:
Application Support Engineer -Benefits:
Application Support Engineer - Company Values:
Application Support Engineer - Power Platform - Sheffield - Hybrid