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    People Services Administrator - London, United Kingdom - CBRE

    CBRE
    CBRE London, United Kingdom

    2 weeks ago

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    Description

    CBRE is a major player in real estate services worldwide and utilizes extensive knowledge to meet the commercial real estate needs of clients globally. Our goal is to become the top vertically integrated real estate service firm with a global reach. We have a workforce of over 70,000 individuals operating in 48 countries.



    Position: People Services Administrator



    We are seeking People Services Administrators to join the esteemed London People Services Team, a group of skilled professionals dedicated to servicing our UK & Ireland business, which supports a workforce of over 13,000 employees.



    This role involves providing proactive and exceptional People administration services to the UK & Ireland business, assisting the broader People team, employees, and managers.



    Great opportunities for career advancement within a large global organization. The role is based at the London Head Office, with a hybrid work setup.



    Key Responsibilities:


    • Enquiry Management: Provide People administration support to the UK & Ireland, manage all employee life cycle processes, and address People queries as the primary point of contact.
    • Employee Data Management: Handle drafting of various reference letters, manage data entry for employee lifecycle processes, and ensure accurate instructions are sent to payroll for pay-related changes.
    • Document Management: Organize paperwork in an online document management system, process invoices promptly, and ensure accurate coding.
    • Leavers & People Moves: Manage Payroll leaver information, generate leavers paperwork, and create contractual change documentation.
    • Time & Absence: Offer admin support for sickness, family absence, and annual leave matters, including the creation of 'return to work' documents for employees and line managers.
    • Cyclical Activities/People Projects: Assist with annual salary reviews, bonus processes, and promotion procedures, contributing to continuous service improvement initiatives.

    Person Specification:


    • Passionate and ambitious graduates (CIPD certification is a plus)
    • Experience with Core People System, preferably Peoplesoft
    • Background in Shared Services environment with case management tool experience
    • Excellent customer service, accuracy, and attention to detail
    • Strong written and verbal communication skills
    • Organizational, prioritization, and multitasking abilities
    • Proficiency in PC/database skills and Microsoft Office
    • Ability to meet service standards in a customer-focused setting

    Equal Opportunities:


    We are committed to equal opportunities and do not tolerate any form of discrimination based on gender, sexual orientation, marital status, pregnancy, race, nationality, religion, disability, or age.

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