Jobs

    Service Manager - Manchester, United Kingdom - Manchester University NHS Foundation Trust

    Manchester University NHS Foundation Trust
    Manchester University NHS Foundation Trust Manchester, United Kingdom

    3 weeks ago

    Default job background
    Description

    An opportunity has arisen as a band 5 Service Manager within the Cardiac Surgery and Transplant Directorate for a dynamic and forward-thinking Service Manager at Wythenshawe Hospital.


    The role will be varied from working to national targets pertaining to RTT, managing the administrative teams and supporting the services operationally.

    The successful candidate will also be involved with projects to support service improvements.

    The candidate will be required to have the ability to collect and analyse data in order, to produce comprehensive reports across, a number of specialties within the Directorate, sometimes at very short notice, therefore the ability to perform under pressure is essential.


    An understanding of both elective and non-elective patient pathway management is essential as well as a proven track record of managing change within an administrative management environment.

    The successful candidate will report to the Deputy Directorate Manager working closely with key stakeholders to ensure an excellent quality of service is delivered.

    Provide business support to the Deputy Directorate Manager and Operational Manager to assist in the delivery of safe and effective clinical services within the directorate/specialties, ensuring that all targets, deadlines and objectives are delivered as appropriate.

    Contribute to ensuring robust clinical governance systems are in place, which incorporates clinical incidents, claims, clinical guidelines and procedures.

    Manage and supervise all secretarial, clerical and waiting list posts within the directorate(s)
    Assist in the investigation and response to clinical incidents and complaints within appropriate timescales

    MFT is one of the largest NHS Trust In England with a turnover of 2.6bn & is on a different scale than most other NHS Trusts.

    We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.


    Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals.

    We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive our Electronic Patient Record system which launched in September 2022.


    We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes.

    At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

    To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.

    Diversity Matters


    MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve.

    All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.

    As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team

    ILM 3 in Management and Leadership or Equivalent
    ~ Experience of managing front line complaints and assisting with investigating incidents
    ~ Ability to interpret performance information and develop actions
    ~ High level knowledge of patient and hospital administration systems

    Extensive experience supporting patient outpatient and inpatient services Experience of Finance and supporting income/expenditure
    Excellent management skills and ability to manage conflict

    Manchester University NHS Foundation Trust
    Wythenshawe Hospital

  • Domus Recruitment Ltd

    Service Manager

    1 week ago


    Domus Recruitment Ltd Manchester, United Kingdom

    Domus are on the lookout for an experienced manager within the Health and Social Care sector to join a national organisation in Disbury as a Service Manager. · You will be responsible for the delivery of high quality and person-centred support to adults with Learning Disabilities ...


  • Pearson Carter Greater Manchester, United Kingdom

    **Service Management/Project Manager - £65,000.** · Pearson Carter are currently working with a great organisation to help find the perfect Azure Service manager/Project Manager, as they grow their IT department. They are in search of a specialist to assist with their Cloud migra ...


  • Revorec Recruitment Solutions Manchester, United Kingdom Full time

    Regional Service Manager - North Of England · Manchester / Yorkshire - Home/Field Based, Flexible location · £50,000-£60,000 + Company vehicle and benefits · Monday - Friday 40 hours · Are you a service manager looking to join an industry leading company going through excellent e ...

  • Heeton UK

    Guest Service Manager

    2 weeks ago


    Heeton UK Manchester, United Kingdom Full time

    The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Guest Service Manager you'll deliver this through managing all aspects of the front office ensuring high standards are maintained. You'll also create a warm atmosphere that makes ...


  • Keybar Ltd T/as Keyman Personnel Manchester, United Kingdom Full time

    The Role and Expectations:We are looking for a caring, dynamic and highly motivated Manager to join our established team in South Manchester. · You must be an accomplished practitioner with management skills and have experience and knowledge of working within the social care sec ...


  • Page Personnel Secretarial & Business Support Manchester, United Kingdom

    Based in Trafford Park, Machester, The Customer Service Manager will be responsible for planning, coordinating and controlling the activities of the customer service team across the North West region to ensure that the needs of customers are being satisfied · **Client Details** · ...


  • Blueprint Recruitment Solutions Manchester, United Kingdom

    **BUILDING SERVICES MANAGER - MANCHESTER (12 MONTH CONTRACT)** · **Contract Duration**:12 Months · **Contract location**: Manchester, UK · **Determination**: Outside IR35 · **Rate**: Competitive £££ · **Sector**: Building Services · Blueprint Recruitment are working with a fantas ...

  • Washington Frank

    Service Desk Manager

    3 weeks ago


    Washington Frank Manchester, United Kingdom

    The client is a leading manufacturing company looking to expand its team with a Service Desk Manager. · Reporting to the Group Head of IT, you will be a key member of the Group IT team, responsible for the effective provision of IT services. This includes managing the prioritisat ...


  • Prescient Recruitment Group Ltd Manchester, United Kingdom

    We have a fantastic opportunity for a **Clinical Services Manager**. · This client are going through HUGE growth plans in 2023 / 2024 doubling headcount next year · Our Client are the only company in the UK delivering physical and virtual services to the NHS and Private Healthcar ...


  • Page Personnel Secretarial & Business Support Manchester, United Kingdom

    An opportunity has arisen for a Customer Service Manager to join an e-commerce retail business based in Manchester. The Customer Service Manager will lead and develop the customer service team, ensuring high levels of service. · **Client Details** · Our client, based in Mancheste ...


  • Page Personnel Secretarial & Business Support Manchester, United Kingdom

    The Customer Service Manager will play a key role working closely with the sales team, whilst being customer focused to maintain strong relationships with clients, pricing jobs and maximising opportunity for turnover. · **Client Details** · Based in Manchester, this client is a l ...


  • Reed Talent Solutions Manchester, United Kingdom

    Manchester City Council have an opportunity available for a Repairs Service Manager · Contract: initial 3 months · **Repair Services Manager** · We have an exciting opportunity as a Repairs Service Managers who will be responsible for the efficient delivery of a high quality resp ...

  • Simpson Judge Ltd

    Service Desk Manager

    2 weeks ago


    Simpson Judge Ltd Manchester, United Kingdom

    **Service Desk Manager** 38-40k · **Hybrid - 3-4 days in the office a week** · **About** · Distribution company looking for a Service Desk Manager with experience either in a similar position or service desk background looking to progress into a senior role. · **Skills and Qualif ...


  • Onward Homes Manchester, United Kingdom

    **About the role** · The post holder will lead and manage the delivery of housing management services to customers living in Onward's portfolio of market rented and rent to buy/rent to home-buy properties. Coordinate and commission service delivery to customers living in neighbou ...


  • Forrest Recruitment Manchester, United Kingdom Full time

    Customer Service Manager Trafford Park £30-£35,000 doe · Working for a leading European manufacturing and retail distribution business based in the heart of Trafford Park · Lead & manage a team of five customer service professionals, with a strong focus on customers, efficiency ...


  • Government Digital Service Manchester, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £61,710 - £71,000- Up to £71,000(National) · - based on capability. The base salary of this grade is £61,710 (National). Offers made above this will be made up with a specialist pay allowance. For more info visit our things y ...


  • INTEC SELECT LIMITED Manchester, United Kingdom

    Service Delivery Manager - £60,000 - £70,000 - Remote Working · Overview: · A global leader in the connected mobility market which is one of the fastest growing sectors in the internet of things industry, they are looking to on board a Service Delivery Manager with a strong techn ...


  • Digby Morgan Manchester, United Kingdom

    summary · - _ manchester, north west_ · - _ £50,000 - £60,000 per year, + Commission_ · - _ permanent_- specialism · - it- sub specialism · - management- reference number · - PR · - job details · Business Development Manager - Managed Services · Manchester - Hybrid · £50K to £60 ...


  • Page Personnel Secretarial & Business Support Manchester, United Kingdom

    Based in Trafford Park, Machester, The Customer Service Manager will be responsible for planning, coordinating and controlling the activities of the customer service team across the North West region to ensure that the needs of customers are being satisfied · **Client Details** · ...


  • JS3 Recruitment Ltd Manchester, United Kingdom

    Out client are looking for an experienced Customer Service Manager to join their Manchester office. You will be managing a team of minimum 15 people, ensuring the exceptionally high level of service they provide is maintained. · **Essential experience** · - Managing a team - 1 ye ...