Jobs
>
Bristol

    IT Service Centre Analyst - Bristol, United Kingdom - Motability Operations

    Default job background
    Description

    About The Role: To work within the EUC team to update all end user hardware like Laptops, Desktops, MacBook's, iPhones, and iPads to ensure that Motability Operations staff continue to work efficiently with current and reliable equipment.


    This is an onsite position requiring excellent customer service focus. Responsibilities include:

    • Responding professionally, friendly, and supportively to customer inquiries via telephone, email, or in-person.
    • Taking ownership of and managing customer issues, providing regular updates.
    • Acting as a liaison for EUC communication and handovers.
    • Representing the IT Service Centre professionally throughout the organization.
    • Making decisions to maximize customer satisfaction.
    • Striving to improve personal performance to meet SLA's and KPI's.
    • Taking responsibility for self-development and contributing to Service Centre improvement.
    • Dealing with issues independently.

    About You: Required skills/experience include:

    Minimum Criteria:

    • Strong customer service, problem-solving, and development skills.

    Desirable:

    • Experience with Intune, iOS Apple devices support, and hardware building with Microsoft SCCM.
    • Demonstrated track record of managing projects to completion.

    About The Company: Motability Operations provides worry-free mobility solutions to over 630,000 customers in the UK, exchanging mobility allowance for vehicles with insurance and maintenance included. Benefits include competitive salary, pension, private healthcare, holiday allowance, life assurance, and more.


    At Motability Operations, we value diversity and inclusivity, fostering a culture that nurtures and rewards employees equally, regardless of background. We offer a hybrid working environment, accommodating part-time and flexible requests when possible.



  • enable recruitment | B Corp™ Bristol, United Kingdom

    Job Description · Basic salary £35,500 per annum (+15% bonus) · Hybrid working · Excellent benefits including private medical care, 28 days holiday + bank holidays, & cycle to work schemes · We have partnered with a well-known business who are looking for a Call Centre Quality ...

  • Method Resourcing

    Senior Data Analyst

    3 weeks ago


    Method Resourcing Bristol, United Kingdom

    Senior Data Analyst | PowerBI | Communication Skills | Dashboards | Stakeholder Management | Hybrid | Tech For Good | Eco | Environmental | B-Corp Certified | Recycling | £35-47,000 · Fantastic Senior Data Analyst Opportunity This role would suit an ambitious Data Analyst looking ...


  • Diligenta Bristol, United Kingdom

    **Salary**: From £41001-£51252 · **Who are Diligenta?**: · Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' ope ...


  • Leidos Bristol, United Kingdom

    Service Desk Administrator · We are in search of a Service Desk Administrator to join the team in Bristol. · IT departments face a number of problems each day. As a result, management must prioritise issues that present the greatest threat to the organisation's ability to conduct ...

  • Experis LTD

    Lead Security Analyst

    2 weeks ago


    Experis LTD Bristol, United Kingdom

    Experis are working with a very highly sought after private/public agency, working closely with MOD/Navy, who are currently looking for a **Lead Security Analyst - DV**Below are the details for the role. There will be a 1 stage 1 hour interview process done remotely via Microsoft ...

  • Experis LTD

    Lead Security Analyst

    2 weeks ago


    Experis LTD Bristol, United Kingdom

    Experis are working with a very highly sought after private/public agency, working closely with MOD/Navy, who are currently looking for a **Lead Security Analyst - SC**Below are the details for the role. There will be a 1 stage 1 hour interview process done remotely via Microsoft ...


  • North Bristol NHS Trust Bristol, United Kingdom

    NORTH BRISTOL NHS TRUST · CLINICAL FELLOW CT 1/2 LEVEL IN TRAUMA & ORTHOPAEDICS · (FULL TIME) · An exciting opportunity has arisen for CT1/2 level posts as Clinical Fellows at the highly esteemed Avon Orthopaedic Centre at Southmead Hospital, Bristol. Commencing August 2024, this ...


  • Public Sector Resourcing Bristol, United Kingdom

    **User Experience Designer** · **Contract Term: 3 Months** · **Contracting Authority: Cabinet Office** · **Location: Hybrid working (Bristol OR Manchester location)** · As an User experience your main responsibilities would be:? · ? Work as part of multidisciplinary agile teams, ...


  • NatWest Bristol, United Kingdom

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. · This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom ...


  • Coutts Bristol, United Kingdom

    Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. · This role is based in the United Kingdom and as such all normal working days must be carried out in the U ...

  • Dyson

    Product Owner

    1 week ago


    Dyson Bristol, United Kingdom

    **Summary**: · **Salary**: · Competitive · Team: · E-Commerce · **Location**: · United Kingdom - Bristol Office · **About us**: · Dyson is a unique global technology enterprise, driven by innovation and pioneering spirit. Our goal is to solve problems others ignore, using our tec ...


  • Babcock International Bristol, United Kingdom

    **SLTP Modelling and Analysis Support**: · - Location: Bristol, GB, BS16 1EJ- Onsite or Hybrid: Hybrid**Job Title**: Data Analyst · **Location**: Bristol, UK - Working from home options available · **Compensation**: £39,408 - £44,044 + Benefits · **Role Type**: Full time / Perman ...


  • North Bristol NHS Trust Bristol, United Kingdom

    Band 3 NMSK Complex Knee Revision Network Co-ordinator - Avon Orthopaedic Centre, Southmead Hospital, Brunel Building. · We have a great opportunity to join our busy and friendly team in NMSK within our Trauma & Orthopaedic department in the Brunel Building at Southmead Hospital. ...


  • The Curve Group Bristol, United Kingdom

    **Senior Business Analyst** · **About Us** · An opportunity to join the UK's number 1 'investment supermarket' for private investors who are trusted with more than £100 billion by over 1.4 million clients. They are a secure, FTSE 100 company, based in the heart of Bristol now wit ...


  • ADLIB Bristol, United Kingdom

    Work in a strong User Research team within an exciting financial services company. · - Generous annual bonus scheme, private medical insurance, and lots more benefits. · - Friendly, welcoming team, with a variety of great products to work on. · A major investments and financial s ...


  • Artis Recruitment Bristol, United Kingdom

    Artis Customer Contact is pleased to be working with this national brand as it continues to grow through acquisition. Due to their continued growth, I have been asked to recruit a Resource Planning Analyst to join their planning team, supporting the customercontact operation. · Y ...


  • Department for Environment, Food and Rural Affairs (Defra) Bristol, United Kingdom

    Defra is the UK government department accountable for safeguarding our natural environment, helping our world-leading food & farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, an ...


  • HFT Bristol, United Kingdom

    **Location**: Bristol · **Discipline**: IT · **Job type**: Permanent · **Salary**: £31,058.90 · **Job ref**: 002663 · **Published**: 2 months ago · **Expiry date**: 31 Jan :59 · **#Care to join us?** · We are looking for an ICT Infrastructure Analyst to join our friendly and welc ...


  • Ecosurety Bristol, United Kingdom

    Ecosurety are looking for a skilled, independent, and qualified accountant to join our accounts team (3 other people). The successful applicant must have the ability to manage multiple deadlines, be proactive over clarifying timescales and maintain a friendly,professional manner. ...

  • Morgan Philips Specialist Recruitment

    Lead UX Designer

    1 week ago


    Morgan Philips Specialist Recruitment Bristol, United Kingdom

    I am looking for an experienced and passionate Lead UX Designer / UX expert to join a growing IT team that are developing client-facing technology platform. · You will play a key role in building the centre of excellence for UX design, working closely with product owners, busines ...