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Service Manager
1 week ago
Clemence Rogers Recruitment Nottingham, United KingdomService Manager, Nottingham, £40, £45,000.00 · Clemence Rogers Recruitment are currently working in partnership with our client in their search for a Service Manager to join their team in Nottingham · Main Job Objective: · Independently managing and developing a customer-oriented ...
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Head of Service Management, Support, Service
3 weeks ago
Intervl Group LTD Nottingham, United KingdomRole - Hybrid - 2 days in the office · Intervl are representing a rapid growth technology leader who due to international investment have a new opportunity in order to fulfil the support needs of their growing customer base. This individual will be required to head up Service Ope ...
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Customer Service Manager
2 weeks ago
Astute Recruitment Limited Nottingham, United Kingdom Full timeJob Brief: · A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team. The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its sy ...
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Regional Service Manager
2 weeks ago
Medstrom Nottingham, United Kingdom Full timeRegional Service Manager · Covering Midlands & Sheffield · Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can- ...
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Service Transition Manager
2 weeks ago
Littlefish Nottingham, United Kingdom Full timeService Transition Manager · When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. · Come and join the Littlefish team · Work location: Nottingham or S ...
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IT Service Management Graduate
1 week ago
Experian Nottingham, United KingdomCompany Description · **Who are Experian?** · We are the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and ...
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IT Service Management Graduate
1 week ago
Experian Nottingham, United KingdomCompany Description · **Who are Experian?** · We are the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and ...
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HR Services Manager
3 weeks ago
Nottingham City Transport Ltd. Nottingham, United Kingdom**About Us** · Nottingham City Transport is the biggest transport operator in Nottingham, with approximately 1,100 employees we provide a comprehensive network of bus services across the city, 7 days a week. · We are one the most successful Bus Companies in the UK and the only op ...
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Service Delivery Manager
3 weeks ago
TURNERFOX RECRUITMENT Mansfield, United KingdomService Delivery Manager · Mansfield · c£32k · We have an excellent opportunity for a process driven service delivery / project manager to support the leadership team in the delivery of administration services including project and programme management. · The role of Service Deli ...
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Head of Service Management
3 weeks ago
Wellbeing Software Mansfield, United Kingdom**Posted**: 17th February 2023 · - Are you an experienced Service Delivery Manager looking for a role that really makes a difference?- We are looking for a Head of Service Management based at our Mansfield Office. You will lead the design and delivery for our customer support ser ...
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Service Delivery Manager
1 week ago
TURNERFOX RECRUITMENT Nottingham, United KingdomRole: Service Delivery Manager · Salary Dependant on client and experience · Location: Nottingham and North Nottingham · We are currently recruiting for Service Delivery Managers at various stages of their careers for several our expanding clients in Nottingham and North Nottingh ...
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Public Health Service Manager
2 weeks ago
Tonic Healthcare Recruitment Ltd Nottingham, United Kingdom Full timePublic Health Manager - Community Healthcare - Service Manager - Project Manager - Partnerships - Engagement - Operations Manager - Nottingham, Nottinghamshire (Hybrid working) · Are you an experienced leader with a passion for public health and working to provide communities wi ...
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Smoking Cessation Service Manager
2 weeks ago
Tonic Healthcare Recruitment Ltd Nottingham, United Kingdom Full timePublic Health Services Manager - Smoking Cessation - Community Health, Healthcare Management - Nottingham. · My client is a dynamic healthcare provider looking to strengthen their management team with the appointment of a new, experienced leader to oversee their smoking cessatio ...
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Customer Services Regional Manager
3 days ago
Metropolitan Thames Valley Nottingham, United KingdomThis role: Customer Services Regional Manager FTC for 6 months (37.5 hours) · Salary £51,426 + Company Benefits · Location: Nottingham, NG9 1LA · MTVH are delighted to be recruiting a Customer Services Regional Manager to join their Customer Service teams in Nottinghamshire on a ...
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Senior Service Acceptance Manager
3 weeks ago
Calyx Nottingham, United Kingdom**Job Purpose**: · As Senior Service Acceptance Manager, you play a critical role in achieving successful development of new products, updates to existing products along with new deployments and upgrade projects for our clients. You will be an integral part of Service Operationsa ...
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Senior Service Transition Manager
3 weeks ago
Calyx Nottingham, United Kingdom**Job purpose**: · The Transition Manager will work alongside the project delivery team and be responsible for planning, organizing and preparing the business to be able to accept and deliver the service that is being released or deployed. You will follow the transition process,u ...
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Administrator - Housing Management Service
1 week ago
Framework Housing Association Nottingham, United Kingdom**ADMINISTRATOR, HOUSING MANAGEMENT SERVICE, NOTTINGHAM, PERMANENT, 37 HPW, FRWK03 £18,278 - £19,426** · We are looking to recruit an Administrator to contribute to the running of Framework's Housing Management service. · The service carries out the housing management functions f ...
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Service Manager- Learning Disabilities
3 weeks ago
Social Staffing Nottingham, United KingdomSocial Staffing is a leading recruitment agency, specialising in filling ad hoc shifts and providing temporary and permanent placements in the social care industry for both public and private sectors · We are recruiting on behalf of one of our clients who are a value driven care ...
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Project Manager Building Services
2 weeks ago
RecruitMe Nottingham, United Kingdom Full timeWould you like to work at one of the UK's most iconic sports and music events companies, home to the Nottingham Panthers, then this job could be just for you? · We are looking for a Project Manager to join my client's fast paced Facilities Department to take on responsibility for ...
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Regional Support Services Manager
3 days ago
P3 Charity Ilkeston, United Kingdom Full timeOur Charity · P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We' ...
Specialist Deputy Service Manager - Hucknall, Nottinghamshire, United Kingdom - Eden Futures
Description
Please note that Eden Futures is not able to offer Sponsorships at this time.**We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.
We have an opportunity for a developing leader who wishes to take their next steps into management and become a Deputy Service Manager within our Supported Living Services, where our team support individuals in their own homes as well as out in the community, helping them to live as independently as possible.
Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.
Main Responsibilities
Assist in the recruitment of new staff, ensuring new members of staff are successfully inducted and the correct training is received
With guidance and training, provide structured supervision to the staff team and assist with personal reviews
Identify areas for training / development
Help lead staff meetings, ensuring they are conducted in a professional and constructive manner
Provide or source hands-on clinical guidance, support and leadership in relation to best practice when supporting people who challenge under the guidance of the Service Manager
Undertake on-call duties as required
Respond to poor performance or conduct issues in a fair and consistent manner by reporting to the Service Manager so an action plan can be agreed
Monitor attendance and conduct return-to-work interviews
Ensure staff complete timesheets / annual leave requests are dealt with appropriately
Undertake on-call alongside colleagues as appropriate, ensuring the service is effectively managed seven days a week
Understand the wider implications of the business in relation to the commissioning process, audit, and inspection (CQC etc.)
Attend and contribute to management meetings and other team meetings to discuss and share information and progress
Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG's etc.
Lead by example in enabling the service users to live fulfilling lives based around their individual needs and aspirations.
Promote joint working when overseeing the transition for new / moving service users – ensuring all support needs are met both within the transition period and ongoing.
Ensure service users receive their commissioned hours and manage the delivery of those hours in line with service users' needs and preferencesGenerate person-centred support plans for all service users and ensure the ongoing review of the appropriateness to their needs in partnership with managers and staff
Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of the service users. Work in conjunction with the wider team and the multi-disciplinary team for those of a more complex natureThe Ideal Candidate
A developing leader with desire to progress into a managerial role
Ideally you will have previous experience in a Supported Living or Residential service
Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
Be willing to undertake further training or development which is deemed essential to fulfilling your role
Ability to work effectively in a fast paced, demanding roleAbout The CompanyEden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose.
We support people to be as independent as possible to achieve what they want to with their lives.
Our overall aim as an organisation is to provide a high-quality service that empowers Service Users to lead normal lives, and to be the provider of choice.
Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve.
We are an inclusive employer and make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
At Eden Futures we support vulnerable adults and therefore roles that require contact with our service users are exempt from the Rehabilitation of Offenders Act 1974.
The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'.
This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.
Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. It's a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with vulnerable adults
Specialist Deputy Service Manager professionals in Hucknall
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Michelle Waind
Administration / Customer and Patient Service