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    Service Delivery Engineer - Leicester, United Kingdom - Leicester College

    Leicester College
    Leicester College Leicester, United Kingdom

    3 weeks ago

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    Full time Permanent Career average pension scheme
    Description

    ICT Service Delivery Engineer. Full Time. 37 Hours Per Week. Permanent.

    We are seeking to appoint an experienced ICT Service Delivery Engineer to join our Infrastructure Support Team. In this role you will develop and manage the College network / telecoms systems and ICT infrastructure, always ensuring robust and reliable services that support the needs of the College staff and students.

    The team is a highly technical and experienced department within the College, supporting and developing an extensive range of ICT facilities, working within an ITIL framework to support a diverse user community.

    To be successful you must hold the following:

    • A Degree or equivalent in a related discipline, or demonstrate a range of relevant experience within an enterprise network environment, significant and proven technical support experience, together with a desire to resolve issues to root cause under minimum supervision.
    • Minimum Level 2 qualification in Maths and English (GCSE Grade C or above, GCSE Grade 4 or above, or equivalent).

    The role requires a clear analytical logical approach to problem solving along with good interpersonal and communication skills. The ability to work independently and as part of a diverse technical team across multiple sites is essential to the role.

    Experience in Microsoft Windows Server operating systems is essential, whilst the following technologies would be desirable: O365 Management, VMWare, Meraki, Fortinet/Fortigate Firewalls and SCCM. Experience of managing, deploying and maintaining Layer 3 networks is also advantageous.

    We strive for excellence within the team, continually looking for ways to improve our resiliency, security and operational availability. With a program of continuous improvement, the successful candidate will become part of a team where personal/ professional development is a cornerstone of the role, and the opportunity to learn new technologies and skills.

    Interview Date : W/C 27 May 2024

    Benefits we offer:

    • 41 days holiday
    • Membership of the Local Government Pension Scheme
    • Discounted shopping and rewards
    • Wellbeing services and support
    • On-site nurseries
    • Excellent training and development opportunities

    Principals Welcome and about Leicester College

    Safeguarding in Recruitment Policy

    Applicant Guidance

    Equality & Diversity Policy

    Employee Benefits Booklet

    We are one of the largest Further Education Colleges in the UK with more than 20,000 students studying with us on a wide range of courses. Our mission is to equip people with the skills they need to be successful in education, in work and business and in their personal lives.

    Leicester College is proud of its diverse workforce and welcomes applications from the whole community.

    Leicester College is committed to safeguarding and promoting the wellbeing of our students, we expect all staff to share this commitment. Background checks including current and latest employer references and an enhanced DBS check will be required for this role.

    If you decide to apply for this post, keep a copy of these details, as they will no longer appear on this web site once the post is closed.

    Please note all vacancies close at midnight on the closing date specified.

    Please ensure you complete in full all sections of the application form as we do not accept CVs or other forms of supplementary information.

    Data Protection

    Leicester College take the security of your data seriously and have internal policies and controls in place to ensure that your data is protected.

    By entering your details you are allowing us to access and use the information you provide for recruitment purposes. We will not share your information with any third parties outside of our agreements.

    Your data will be saved periodically before you reach the end of the application form. This is to help you if you want to complete the form over a number of visits and to limit data loss as a result of a technical issue such as an accidental browser closure or a loss of internet connection.

    We will store your details for a period of 12 months, initially for use in the recruitment process and thereafter in an anonymised format to allow us to complete recruitment statistics. Your personal details will be deleted automatically once the data retention limit is reached.

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