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Harpenden

    Account Manager - Harpenden, United Kingdom - Red Door Recruitment

    Red Door Recruitment
    Red Door Recruitment Harpenden, United Kingdom

    1 week ago

    Default job background
    Permanent, Full time Customer Service / Support
    Description

    A busy fast paced and interesting company that deal with some of the world's leading brands are looking for a passionate, bright, and switched-on Account Manager to join their team.

    You'll be based in the office in Harpenden, which is in one of the industrial business centres; therefore, your own transport would be advantageous; free parking is offered.

    You will be working in a friendly and buzzy office which is open plan and offers a relaxed environment. They offer excellent training and supportive environment.

    You will be managing and growing your customer relationships to provide a premium service to all internal and external clients.

    You will liaise closely with customers, ensure that briefs are recorded and actioned accurately, as well as source and quote customer requirements using an internal database.


    What's in it for you:
    * Salary: £30-32k

    * Hours: Monday to Friday 9-5.30

    25 days annual leave, plus Bank Holidays

    Pension

    Free on-site parking

    People – you'll be joining a dedicated, hard-working, and enthusiastic team

    Company ethos – open, friendly, fun, and rewarding

    Key Responsibilities for the Account Manager:
    Responsible for managing client accounts, liaising with BDM and Directors

    Process sales enquiries by sourcing and quoting on items requested from clients via telephone, email, and members of the sales team

    Exporting and importing goods to and from various countries, including the UK

    Place orders and manage the production and delivery of goods for clients, suppliers, and internal orders, ensuring deadlines are met

    Maintain customer and suppliers' relationships

    Place supplier orders – raising accurate paperwork with specific production instructions and schedules always taking client requirements and schedules into consideration

    Manage shipments and deliveries to a given delivery, packing and palletisation criteria provided by clients

    Producing and updating production schedules, internal orders and reports as and when required

    Liaising with the Warehouse Manager and Production Managers for stock management, delivery schedules, stocktaking and any technical or production queries
    For this Account Manager role the client is looking for:

    3 years + Account Management Experience and demonstrate excellent customer service

    Educated to GCSE standard, including English and Maths

    Strong negotiation skills

    Strong verbal and written communication

    Commitment to providing excellent customer service

    Good understanding of software packages; word, excel, internet and email

    An excellent and effective team player

    Proactive in dealing with problems or queries

    Excellent customer service and telephone manner

    Enthusiastic, with a positive and pro-active attitude

    Strong work ethic with proven track record

    An excellent eye for detail

    A positive, confident, and determined approach
    If you are interested in this Account Manager role, please apply today
    Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
    Please note due to the number of applications we often receive, only shortlisted applicants will be contacted
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