- Acting as first point of contact for any complex queries relating to fire risk assessments.
- Arranging access to Hyde properties, liaising with customers and contractors.
- Ensuring all fire risk assessments are kept up to date and current, and carried out to current required standards and within Group policy guidelines.
- Work with the team to ensure robust data integrity across all compliance areas including the maintenance of databases.
- Assist in the resolution of complaints at their early stages in a timely manner to resolve customer issues.
- Report on the progress of the programme to the fire risk assessment manager, and other senior managers in the directorate.
- Experience of working as a Fire Safety Coordinator or similar role.
- Good understanding of UK fire safety regulations and legislation and familiarity with fire risk assessments.
- Housing/residential background desirable but not essential.
- Excellent customer service and communication skills, both verbal and written.
- Good attention to detail and organisational skills with the ability to maintain accurate and compliant records and documentation.
- Experience of working with fire risk assessment databases and Microsoft excel desireable
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days
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Fire Safety Technical Co-Ordinator - London, United Kingdom - The Hyde Group
Description
Fire Safety Technical Coordinator
London Bridge
Up to £39,000
Hyde is looking to recruit a Fire Safety Technical Coordinator, working in the fire risk assessment (FRA) team.
Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.
As a Fire Safety Technical Coordinator at Hyde you will be working within the Safer Homes and Neighbourhoods division, managing the programme of fire risk assessments and monitoring completion of fire risk actions by teams across the business and our contractors.
Responsibilities
Skills and Experience Required
* Please note that you will be required to sit a psychometric assessment before progressing to interview stage*
Benefits