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    Band 3 Medical Secretary - Birmingham, United Kingdom - University Hospitals Birmingham NHS Foundation Trust

    University Hospitals Birmingham NHS Foundation Trust
    University Hospitals Birmingham NHS Foundation Trust Birmingham, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    Renal Services Department want to Improve health and care outcomes.

    Improve people's experiences of health and care services.

    The admin team are an integral part of providing services to patients, GPs, other hospitals and other disciplines in the wider field.

    Main duties of the job

    We are looking for candidates who are able to work individually as well as part of a team. They should be able to provide an empathic and sensitive point of contact for patients, relatives and carers. They should be able to work and demonstrate good organisational skills, IT, communication and all aspects of secretarial tasks. Excellent customer service skills and telephone skills are required.

    About us

    We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

    Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

    Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

    UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

    University Hospitals Birmingham is a Smoke-Free premises hospital.

    Job description

    Job responsibilities

    *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

    Person Specification

    Qualifications

    Essential

  • Good General Education ( GCSE English and Maths A-C) GCSE Level 9-4
  • Business Administration NVQ level 3 or equivalent experience in a clerical environment

    • Experience

    Essential

  • Experience of dealing with the Public/Customer service experience
  • Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • Experience of using IT systems
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