- Mentor, motivate, and develop a team of direct reports, fostering a culture of excellence, collaboration, and continuous improvement.
- Set clear objectives, provide guidance, and conduct regular reviews to drive high performance.
- Oversee and optimise operational processes to enhance efficiency and effectiveness.
- Ensure compliance with company policies, legal regulations, and industry standards.
- Implement best practices and innovative strategies to streamline workflows and enhance customer satisfaction.
- Maintain a strong focus on delivering exceptional customer service standards.
- Champion a customer-centric culture across all teams.
- Identify areas for improvement and develop action plans to enhance team and individual performance.
- Collaborate effectively with other departments, fostering cross-functional partnerships to ensure seamless operations and service delivery.
- Communicate effectively with stakeholders, providing regular updates on team performance, challenges, and achievements.
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Service Manager
2 weeks ago
Appcastenterprise Wales, United KingdomIn 1995 Lifeways opened its first location for people with complex needs. Over 25 years later and we've grown to become the UK's largest supported living specialist and are proud to help almost 5,000 people to live more fulfilling, independent lives. · Our commitment is to provid ...
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Service Management Specialist
2 weeks ago
Digital Health and Care Wales Glamorgan, United KingdomThis post is fixed term/secondment for up to 11 months to meet the needs of the service needs. · We have a Fixed Term vacancy for a Service Management Specialist working as part of the Service Management Team within Digital Health and Care Wales. The role provides IT Service Mana ...
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Service Delivery Manager
2 weeks ago
Penguin Recruitment Ltd Cardiff, United Kingdom**Service Delivery Manager - Cardiff** · **Up to £ Benefits + Bonus** · IT Solutions Provider with over 30 years' experience to both the Private and Public sector are looking for a Service Delivery Manager to join the team and help assist with the SLA delivery to several key clie ...
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Service Delivery Manager
2 weeks ago
Focus Resourcing Group Cardiff, United Kingdom Full timeOur established client is looking to recruit a Service Delivery Manager for an initial 6-month period and upon successful completion a permanent role would be available. The role is to ensure the service delivery and service support processes deliver a 24/7, 365 availability of a ...
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Service Management Practitioner
2 weeks ago
Creditsafe Cardiff, United Kingdom**Service Management Practitioner**: · Job Title: Service Management Practitioner · Location: Cardiff, Wales · Department: Service Management · We are currently looking for a Service Management Practitioner, to join the Service Delivery team in the Cardiff Bay. · We work on a hyb ...
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Service Management Practitioner
2 weeks ago
Creditsafe Cardiff, United KingdomWe are currently looking for a Service Management Practitioner, to join the Service Delivery team in the Cardiff Bay. · We work on a hybrid working model with 50% of the week attending the office. · WHO ARE WE? · Privately owned and independently-minded, Creditsafe operates with ...
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Managed Services Analyst
3 weeks ago
IntaPeople Cardiff, United KingdomIntaPeople are proud to be partnered with our FTSE100 client for the acquisition of a Managed Services Analyst on an initial 6 month basis. It is paying £100-£200a day inside IR35. · 1 week of office based for training. Hybrid working after this, required on site 1-2 times a week ...
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Service Management Developer
2 weeks ago
Digital Health and Care Wales Glamorgan, United KingdomTHIS POST IS A FIXED TERM CONTRACT UNTIL MARCH 2024 TO COVER SERVICE NEEDS. · We have a great opportunity for a Service Management Developer, working within the Service Management Team to support the delivery of our objectives through development and deployment of complex support ...
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Customer Service Manager
1 week ago
Harris Lord Recruitment Cardiff, United Kingdom**Customer Service Manager - Supply & Logistics** · Can you deliver a best-in-class customer experience in a cutting-edge field? All whilst developing and nurturing an evolving team? · Working in a picturesque setting on the outskirts of Cardiff, this opportunity holds a pivotal ...
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Service Delivery Manager/Service Manager
1 week ago
mann & mouse IT Services Wales, United Kingdom €4.032Arbeitsort: Wels, Leonding, Andorf · Dienstverhältnis: Vollzeit · Der Job · Du bist verantwortlich für die Steuerung des operativen Betriebes und für die laufende Weiterentwicklung unserer Services für ausgewählte Kunden durch aktives Beziehungsmanagement. · Als Hauptansprechp ...
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Service Management Specialist
3 days ago
Digital Health and Care Wales Glamorgan, United KingdomWe have a permanent vacancy for a Service Management Specialist working as part of the Service Management Team within Digital Health and Care Wales. The role provides IT Service Management skills, knowledge, and advice to allocated service teams, identifying, and implementing spe ...
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Service Management Advisor
3 days ago
Cardiff University Cardiff, United Kingdom**Advert** · **Service Management Advisor - Service Desk** · Within University IT, the Service & Operations Group is responsible for the day to day operation of the centrally managed IT service. Operating within an ITIL framework, the group provides the IT service desk, incident ...
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Resident Services Manager
2 days ago
Deverell Smith Cardiff, United Kingdom**Resident Services Manager - Brand New Build to Rent Development - Cardiff - £36,000+ Bonus** · Are you an experienced Lettings Professional working at a Manager or Senior Lettings Consultant Level? · Do you want to take this experience into the fast growing Build to Rent sector ...
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Service Delivery Manager
1 day ago
recruit121 Cardiff, United KingdomThis is a unique opportunity for a Service Design Manager to join a fast-growing global telecommunications and digital transformation organisation based in Cardiff. · My client has more than doubled in the last 18 months and is continuing on the same trajectory. This is an amazin ...
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Contract Management Support Service
3 weeks ago
Natural Resources Wales Cardiff, United Kingdom**Closing date**: 30 May 2023 · **Location**: Flexible (but travel to other locations across Wales will be necessary) · **Contract type**: Fixed Term appointment until 31 October 2023 · **Work pattern**: Full time, 37 hours. Part Time, Annualised Hours, Compressed Hours - discuss ...
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Managed Services Team Leader
2 weeks ago
LexisNexis Risk Solutions Group Cardiff, United KingdomLeading a team of Managed Services Analysts and Customer Service Advisors, this role will be responsible for ensuring efficient operational day to day performance and delivering quality assured client projects within agreed timescales. You will proactively manage workflow and res ...
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Management & Business Services Trainer
2 weeks ago
ACT Training Ltd Cardiff, United KingdomAs Wales's largest Training Provider, ACT provide a wide range of training programmes and qualifications including JGW+, Apprenticeships, Higher Apprenticeships and Schools provision across 30 different sectors throughout Wales. · ACT is all about people. With a family feel cultu ...
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Management & Business Services Trainer
3 weeks ago
ACT Training Ltd Cardiff, United KingdomAs Wales's largest Training Provider, ACT provide a wide range of training programmes and qualifications including JGW+, Apprenticeships, Higher Apprenticeships and Schools provision across 30 different sectors throughout Wales. · ACT is all about people. With a family feel cultu ...
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Digital Health and Care Wales Cardiff, United KingdomBe a cross-organisational link between the owners, users, and suppliers of specified national IT Services. Following ITIL guidelines, negotiate and gain agreement on IT Service requirements, service levels and procedures between users and suppliers of IT services across organisat ...
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Financial Services Support Manager
2 days ago
Finlink Ltd Cardiff, United KingdomAn excellent opportunity for an individual looking to join an Independent Financial Advisory Network as a Technical Support Manager · The firm has been operating as an FCA-regulated IFA Network since 2002. They have over 20 years experience supporting hundreds of Independent Fina ...
Senior Property Services Manager in Cardiff - Peter Alan
Description
Job DescriptionSenior Property Services ManagerOverview:As a Senior Property Services Manager within our Lettings Support Centre, you will be responsible for overseeing and leading multiple property management departments. Your role will focus on managing and optimising operational processes, ensuring exceptional customer service delivery, and driving performance excellence within a customer-focused environment.Key Responsibilities:Leadership and Team Management: