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    Field technical manager - England, United Kingdom - Chase Taylor

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    Description

    They have an exciting opportunity within their Technical department to support and service their custom base, visiting and supporting fabricators across the Southof England.

    Management of site and service requests in your area, providing detailed feedback & recommendations to technical department and customers within the existing reporting structure.

    Lead new customer training and onboarding for customers in your area.
    Build and test new and existing product to achieve the required performance standards at UKAS accredited test house (BSEN6375/PAS24 etc.)
    Support customers with bespoke UKAS testing
    Support customer with bespoke performance testing and accreditation.
    Work with design engineers to improve products, service customer and sales requests.
    Lead new product role out & ensure correct training documentation is available to customers in your area.
    Build strong relations with fabricator base and be flexible and accommodating to request.
    Provide regular feedback to design engineers to support in product development,
    Experience of window fabrication and process ideally understanding of mechanical joint and timber-weld process
    Working knowledge of manufacturing & cutting software
    Understanding CAD and basic ability
    This is a field-based role so travel is to be expected with the occasional stay over.
    #

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