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    Global HR Operations Administrator - London, United Kingdom - The Economist

    The Economist
    The Economist London, United Kingdom

    1 week ago

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    Description

    Introduction

    In this role you will provide support to all functional areas of the People department including but not limited to onboarding and offboarding, benefits administration, maintenance of HRIT systems, payroll and reporting.

    Responsibilities:

  • Be the first point of contact for 'Ask HR' queries, with focus on responsiveness and outstanding customer service
  • Manage the employment life-cycle including ensuring that the on-boarding and exit process and administration across all platforms are completed in a timely and accurate manner
  • Support in conducting new colleague orientation for new colleagues including executives
  • Create colleague correspondence to include: offer, promotion, salary change and employment verification letters as needed
  • Manage the visa sponsorship process and advise on global mobility processes
  • Process HRIS data and ensure accuracy in PeopleHub and any other relevant systems. Serve as the primary conduit of information between Economist colleague data and the global HRBPs
  • Prepare reports and provide insights on colleague data
  • Support wider team in payroll cycle changes and consistent updates within the HRIS systems
  • Administer colleague benefit plans and support the Global Benefits Lead with other ad hoc tasks
  • Resolve discrepancies with benefit providers, payroll and the company in a timely manner
  • Provide guidance on benefits or general HR matters and have good judgement on when to escalate
  • Manage all leaves of absence in accordance to Group's policies
  • Contribute to and assist with local and global HR projects, including the annual salary and appraisal process
  • Take ownership of your tasks and introduce new ideas to evolve your processes and procedures

    • Skills:

  • Human resource work experience providing administrative support to staff at all levels of the company
  • Knowledge of HR compliance and concepts, practices and procedures
  • Prior experience with HRIS maintenance or system implementation a plus
  • Superior computer skills - Microsoft Word, Excel, and PowerPoint a must. User experience of SAGE, PeopleSoft and Google Suite desirable
  • Experience with social media and desire to stay current on trend
  • An ability to problem solve and deal with a variety of colleague questions and needs
  • Strong written/verbal communication skills; strong interpersonal skills and presentation abilities with the ability to effectively communicate with individuals both internal and external to the organisation
  • Exceptional organisational and time management skills with the ability to multi-task with competing priorities
  • Excellent attention to detail, good judgement, customer focus, proactive, enthusiastic and professional attitude

    • Our enterprise capabilities below should be part of your skillset:

  • Energy and resilience
  • Emotional intelligence
  • Collaboration and teamwork
  • Customer focus
  • Commitment and excellence
  • Commercial acumen
  • Growth mindset
  • Results orientated
    • The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation , age or marital status.
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