- Supporting the WUPSGL Head of Operations in ensuring the transparency and oversight of outsourced services, increasing the operational efficiency, and identifying potential savings. The main responsibilities* are to:
- Maintain the WUPSGL Outsourcing Oversight methodology and framework including supporting documents e.g.: strategy, policy, procedure, register (not exhaustive list).
- Administer the schedule of reviews of outsourced arrangements.
- Support the Head of Operations & Country Director to develop, monitor, and challenge impact tolerances annually for critical/important business services.
- Conduct annual reviews including risk assessments on all WUPSGL outsourced arrangements, this will require working with different teams in order to update the information.
- Liaise with WUPSIL service providers for shared arrangements.
- Maintain records of all outsourced arrangements.
- Support service owners with the completion of documentation.
- Management reporting including key performance indicators.
- Attend scorecard meetings, review, highlight, investigate and escalate when KPIs are not achieved.
- Ensure that Share Point repository is maintained.
- Prepare Regulatory returns when necessary.
- Ad hoc project work supporting the Head of Operations and Country Director.
- Extensive experience in financial services, specifically Outsourcing. Development & execution of sourcing strategy is not mandatory but desirable.
- Experienced leader and a proven Outsourcing specialist, with knowledge of outsourcing assessment and controls management, including an understanding of relevant regulatory guidance and industry best practice.
- Proven experience collaborating across multiple functions in multiple locations, experience interacting and delivering on Regulatory reviews.
- Strong experience in applicable regulatory requirements.
- Ability to read, understand and use information (e.g. market trends, demographic, financial reporting) to make decisions.
- Strong product and agents' industry/market knowledge (incl. business operations, industry drivers and agents 'business priorities).
- Business /Financial understanding (the business model of WU and its agents, profit margins and commission structure, etc.)
- Strong Capabilities in Excel, PowerPoint, Word and preferably process and risk analysis.
- Family First Program
- Flexible Time off
- Medical, Dental and Life Insurance
- Tuition Assistance Program
- Parental Leave
-
Revit Technician
Found in: SonicJobs Direct Apply UK - 4 days ago
Arup CWS London, United KingdomAbout Arup · Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. · At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do soc ...
-
Customer Assistant
Found in: SonicJobs Direct Apply UK - 5 days ago
SLS Recruitment London, United Kingdom Full timeFEELING UNDERPAID AND UNDERVALUED? · IS YOUR CAREER LACKING PROGRESSION AND CHARACTER DEVELOPMENT? · WANT TO FEEL CHALLENGED TO BE THE 'BEST VERSION OF YOURSELF'? · A ROLE IN SALES COULD BE FOR YOU · Our client creates an environment where people are paid, progress and judged exc ...
-
Chief Operating Officer
Found in: SonicJobs Direct Apply UK - 2 days ago
NFP People London, United Kingdom Full timeChief Operating Officer · We have an exciting opportunity for a Chief Operating Officer to join the team in this hybrid-working role. · Salary: £65,000 - £75,000 per annum · Location: Central London, WC2A 3PE/Hybrid · Hours: Full time · Contract: Permanent · The closing date for ...
-
Senior Legal Counsel
Found in: Indeed UK C2 - 4 days ago
Liberty Global London, United Kingdom Full time*Senior Legal Counsel, Employment Law* · We are looking for a Senior Legal Counsel, Employment Law (UK)to join our team in London, UK. · The Senior Legal Counsel (Employment Law) functions as a contact point and discussion partner for the business units for all employment related ...
-
PCN Clinical Pharmacist
Found in: SonicJobs Direct Apply UK - 1 day ago
Evolve Selection Limited Walton-On-Thames, United Kingdom Full timeEvolve is supporting the recruitment for a brand-new opportunity to join a Primary Care Network in Surrey as a Clinical Pharmacist, on an initial 2-year fixed term contract with the view to go permanent in the future. · Our client is looking for an experienced Clinical Pharmacist ...
-
Financial Accountant
Found in: SonicJobs Direct Apply UK - 2 days ago
Marc Daniels Marlow, United Kingdom Full timeAn excellent opportunity has arisen for a Financial Accountant to join a well-known business based in Marlow. This role offers excellent progression and hybrid working options. · Responsibilities: · Provide accounting expertise and drive the drive the accuracy of financial resul ...
-
Application Packager
Found in: Ziprecruiter UK C2 - 2 days ago
Ultima London, United KingdomJob Description · Job Title: Ultima Application Packaging Specialist (6 Month Minimum Contract - Fully Remote) · Role Overview: · Ultima is seeking a highly skilled Application Packaging Specialist to join our team on a fully remote basis for a minimum 6-month contract. The succe ...
-
Pensions Lawyers 4+
Found in: Talent UK 2A C2 - 2 days ago
Hays Specialist Recruitment Limited London (Greater), United Kingdom Full timePensions Lawyer 4+ (mixed role) To £££ · This popular City firm is looking for an ambitious lawyer to join their highly ranked pensions team. Enjoy working on a mixed caseload of contentious and non-contentious matters in both the private and public sectors. · The team advises bo ...
-
IT Analyst
Found in: Appcast UK C C2 - 6 days ago
Venturi London, United KingdomAre you passionate about technology and looking to make an impact in a dynamic environment? An independent Insurance Underwriter is seeking an experienced IT Analyst to join their London based team. As the IT Analyst, you will play a crucial role in enhancing the firms technologi ...
-
Infrastructure Manager
Found in: Ziprecruiter UK C2 - 2 days ago
Mentmore London, United KingdomJob Description · Job Title – Digital Workplace Lead · Salary – Up to £80k + package · Location – Oxford Circus (Hybrid) · Industry – Education · An enterprise-level education business is currently looking to employ a highly skilled Digital Workplace Lead. My client is looking fo ...
-
Senior Fixed Income Analyst
Found in: Appcast UK C C2 - 2 days ago
ICE London, United KingdomJob Purpose · ICE Data Services, Pricing and Reference Data provides an extensive range of financial market data services and analytics to thousands of customers worldwide, including banks, brokerage firms, mutual funds companies, ETF sponsors, hedge funds, pension funds, insuran ...
-
Director, Field Engineering
Found in: Appcast UK C C2 - 5 days ago
AtlasEdge London, United KingdomABOUT US · AtlasEdge is a recently established Joint Venture, creating a leading European EDGE platform, with presence in more than 10 European countries, serving over more 700 customers, providing an unparalleled market access and leading capacity availability across its markets ...
-
Planning Specialist
Found in: Appcast UK C C2 - 1 day ago
Credit Suisse London, United Kingdom· • PAYE - inside IR35 · • ASAP start · • 6 month contract - with extension depending on project · • Hybrid working · Operations Specialist · The main aspects of the role will be to support both existing Operational Processes and Bank Integration activities. Some key attribu ...
-
Planning Specialist
Found in: Appcast UK C C2 - 22 hours ago
Credit Suisse London, United Kingdom· • Engagement type: PAYE - inside IR35 · • Start: ASAP · • Duration: 6 month - with extension depending on project · • Hybrid working in London downtown · Operations Specialist · The main aspects of the role will be to support both existing Operational Processes and Bank In ...
-
Director, Field Engineering
Found in: Ziprecruiter UK C2 - 14 hours ago
AtlasEdge London, United KingdomJob Description · ABOUT US · AtlasEdge is a recently established Joint Venture, creating a leading European EDGE platform, with presence in more than 10 European countries, serving over more 700 customers, providing an unparalleled market access and leading capacity availability ...
-
IT Analyst
Found in: Ziprecruiter UK C2 - 14 hours ago
Venturi London, United KingdomJob Description · Are you passionate about technology and looking to make an impact in a dynamic environment? An independent Insurance Underwriter is seeking an experienced IT Analyst to join their London based team. As the IT Analyst, you will play a crucial role in enhancing th ...
-
Senior Business Operations Specialist
Found in: Jooble UK O C2 - 6 days ago
Western Union London, United KingdomWould you like to work for a leading global FinTech company? Do you want to be a subject matter expert, advising the Head of Operations and Senior Leadership team on all matters related to Outsourcing? Join Western Union Payments Services GB Ltd.("As an Outsourcing Specialist, yo ...
-
Specjalista ds. marketingu
Found in: Jooble UK O C2 - 1 day ago
Outsourcing United KingdomThe Outsourcing Partners is a startup outsourcing firm established in March 2021 with clients from US, UK, and Europe. · To support our continuous growth, we are looking for an enthusiastic Marketing Specialist to support the Sr. Management in the overall marketing efforts of th ...
-
Budgets & Proposals Manager
Found in: Ziprecruiter UK C2 - 2 days ago
Proclinical Staffing London, United KingdomJob Description · Proclinical are recruiting for a Budgets & Proposals Manager to join a CRO. This role is on a permanent basis with the abiliyt to work remotely from anywhere in either the UK, Spain or Germany. · Responsibilities: · Assist on mediating with present and possible ...
-
FS Outsourcing Manager
Found in: Jooble UK O C2 - 1 day ago
Austin Rose Associates London, United KingdomAccounts & Outsourcing, Mixed Statutory and Management Accounts · Location: London · Salary: £55-70kBenefits: Private Medical, season ticket loan, hybrid working · Are you an Outsourcing Manager with exposure to financial services clients? Would you like to join an entrepreneu ...
Operation and Outsourcing Specialist - London, United Kingdom - Western Union
Description
Outsourcing Specialist– London, UK
Would you like to work for a leading global FinTech company? Do you want to be a subject matter expert, advising the Head of Operations and Senior Leadership team on all matters related to Outsourcing? Join Western Union Payments Services GB Ltd.("WUPSGL") as Outsourcing Supervisor. This is a new role and therefore is a great opportunity for someone who wants to be part of something new and innovative and use their skills and experience to play an important part in driving outsourcing in multiple areas of the Western Union.
Western Union powers your pursuit.
As an Outsourcing Specialist, you will beresponsible for overseeing and managing the compliance aspects of our outsourcing operations. You will collaborate closely with the Head of Operations, Outsourcing Oversight Leader, and various cross-functional teams to ensure that all outsourcing activities meet legal and regulatory standards.
Role Responsibilities
Role Requirements
We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for the Western Union. Learn more about our purpose and people at .
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your specific benefits include:
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
·#LI-KY1
Estimated Job Posting End Date:
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
#J-18808-Ljbffr