Jobs
>
London

    Senior Customer Success Manager - London, United Kingdom - Kpler group

    Kpler group
    Kpler group London, United Kingdom

    6 days ago

    Default job background
    Description

    Founded in 2014, our goal is to help over 10,000 organisations by offering the best intelligence on commodities, energy, and maritime through a single platform.

    Working at Kpler means you'll be a key player in turning complex data into strategic resources for our clients.

    Your role involves creating data-driven stories that empower clients in their industries.
    Your expertise helps Kpler navigate markets successfully. Join our team of 500+ talented people from 35+ countries worldwide.

    As a CSM, you will help customers achieve their goals, and this is only possible by understanding the users' needs and by having an outstanding knowledge of the Kpler offering.

    You'll be in touch with clients by email, phone, video calls and face to face to help them in a myriad of topics (product usage, new features, support, etc) always taking into account their individual needs.

    4 years customer success management experience preferably in Fintech, Energy, shipping, or working for a data provider
    ~ Whilst experience with programming languages is not mandatory to this role, experience with Python or R would be beneficial.
    ~ Someone who is empathic, listens and understands the customer's needs through strong relationship building
    ~ Capable of adapting to the needs of users in financial firms, ranging from banks to hedge funds and/or physical trading houses/energy majors.
    ~ Genuinely care about your clients and take ownership of projects

    Not scared of getting into complex product and data related matters
    The nature of this role involves dealing with multiple stakeholders and projects simultaneously
    Thinks strategically and always keeps an eye on long term goals
    Is methodical, uses a CRM and other tools to keep track of projects, tasks, etc.
    We foster relationships and develop creative solutions to address market challenges with cool features and solutions.
    hey, how can i help you today?

    Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements.

    We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community.

  • Corporate Recruitment Solutions

    Customer Success Manager

    20 hours ago

    Corporate Recruitment Solutions London, United Kingdom

    Hybrid working, Central London twice a week · **About the Customer Success Manager** · My client is a leading provider of Loyalty integration schemes. Being originally based in the US and seeing excellent growth over the UK Market in the last 10 years they are market leaders with ...

  • Navis

    Customer Success Manager

    1 day ago

    Navis London, United Kingdom

    **Customer Success Manager** · **Whats in it for you?** · - 25 days annual leave · - Health Plan · - Life Assurance · - Flexible and Hybrid working · **Experience required**: · - Proven work experience as a Customer Success Manager or similar role · - Technical skills required, a ...

  • Round Pegs Recruitment

    Client Success Manager

    20 hours ago

    Round Pegs Recruitment London, United Kingdom

    A fintech business that services the investment and wealth management industry is seeking a CRM/CSM to join their growing team. · The Client Success Manager will interface directly with manager research teams to get them started and continue to request and review fund due diligen ...

  • C&M Travel Recruitment

    Advisor Success manager

    1 day ago

    C&M Travel Recruitment London, United Kingdom Full time

    Advisor success manager - Required for this luxury tour operator. They are looking for someone to support and look after the 100 independent consultants with support of the team. Salary around £45,000 plus great benefits listed below. · Advisor success mangers duties · -Manage 10 ...

  • RecruitmentRevolution

    Remote Customer Success Manager

    1 day ago

    RecruitmentRevolution London, United Kingdom

    As a fast-growing SaaS company our customers are key to us, and we have some great names and advocates. We also have a culture whereby everyone's ideas are valuable and will be acted on if in the best interests of our people & customers. · We are looking for a superstar to become ...

  • Euro London

    French Customer Success Manager

    20 hours ago

    Euro London London, United Kingdom

    Do you speak French and are interested in a job in customer success in the charity sector? · I'm currently recruiting on behalf of a fundraising platform in the charity sector, who are looking for a French-speaking Customer Success Manager to work on a fully remote basis, with th ...

  • eFinancialCareers

    Investor Relations Manager, Successful Mid-market

    1 day ago

    eFinancialCareers London, United Kingdom

    NEW JOB · **Reference · **12014 · **About our client** · We are looking for an experienced Investor Relations Manager to join one of Europe's fastest growing private equity growth funds. Our client is a leading growth and buy-out investor with an outstanding track record and a be ...

  • Netpeak Software

    Customer Success Manager Remote

    6 days ago

    Netpeak Software United Kingdom

    Ringostat наразі у пошуках Customer Success Manager , котрий допоможе нашим клієнтам у використанні сервісу :) · Ця посада технічна, та підійде, якщо в тебе вже є певні знання та ти шукаєш технічну роль в IT-компанії для подальшого розвитку та зросту. · Останні 1,5 року ми щоква ...

  • Airtable

    Strategic Customer Success Manager, EMEA

    6 days ago

    Airtable London, United Kingdom

    Ce poste est basé à Londres et nécessitera votre présence au bureau 3 jours par semaine. · Nous vous prions de bien vouloir soumettre toutes les candidatures en anglais. · Chez Airtable, nous sommes passionnés par la création de logiciels accessibles à tous et l'autonomisation de ...

  • Blue Optima

    Senior Client Success Manager - Spanish Speaker

    1 week ago

    Blue Optima Verified Company London, United Kingdom Full time £30,000 - £80,000 per year

    BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineering. · Our technology is used by some o ...

  • Northeastern University London

    Success Manager

    2 days ago

    Northeastern University London London, United Kingdom Full time, Permanent

    Position Overview · Location: Hybrid Role – Marble Quay, London & WFH (Flexible working options to be discussed at interview) · Benefits: The university supports staff maintaining a good work/life balance, offer flexible working and parental leave opportunities, an Employee Assis ...

  • INTEC SELECT LIMITED

    Customer Success Manager

    2 days ago

    INTEC SELECT LIMITED Hounslow, United Kingdom

    **Customer Success Manager** · **Overview**: · Our client have a flexible approach to home working but will require weekly to their HQ's located in Heathrow. · - The main responsibility for this position will be to build and deliver proofs-of-concept to address specific business ...

  • Krome Technologies Ltd

    Client Success Manager

    2 days ago

    Krome Technologies Ltd Chertsey, United Kingdom Full time

    Location: Chertsey, Surrey · Contract Type: Permanent · Job Type: Full time · Salary: £40,000 - £55,000 Basic (dependent on experience), c£70,000 OTE · Are you a positive, self-motivated and personable individual, driven by delivering a high-quality service to clients? · The Com ...

  • J&C Associates Ltd

    Customer Success Manager

    4 days ago

    J&C Associates Ltd London, United Kingdom

    Job Title: Solution Customer Success Manager · Location: Shoreditch (Hybrid) · Duration: 12 months contract initially with possible extension · Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 · The role: · Client's Expert CSM team is looking f ...

  • Media Contacts Ltd

    Customer Success Manager

    5 days ago

    Media Contacts Ltd London, United Kingdom

    This is an opportunity to join a well established financial media business specialising in aviation at their busy central London office. · They are dedicated to enhancing transparency and accountability as the industry transitions towards sustainable aviation. With a strong pres ...

  • Org3D

    Customer Success Manager

    3 days ago

    Org3D United Kingdom

    Customer Success Manager - Remote - UK & Ireland · Join one of the fastest growing companies in the legal tech space · We're looking for a strategic customer success manager to join an AI powered legal tech startup. · The role: · Work with up to 25, key mid-market and enterprise ...

  • HERDSEARCH - Follow your people

    Customer Success Manager

    6 days ago

    HERDSEARCH - Follow your people London, United Kingdom

    Job Description · Customer Success Manager · London | AI - Machine Learning - Automation SaaS startup · Hyper Growth - Series B · Why should you apply? · I am looking for an experienced Customer Success Manager to work with some of the largest and most complex customers to help ...

  • Lorien

    Customer Success Manager

    5 days ago

    Lorien Greater London, United Kingdom

    Job Description · Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up · If you would be open to relocation, this will be based in the West Midlands · Pre IPO Unicorn SaaS Scale Up · Leadership role · £80K Base + 25% Bonus (OTE = £100K+) · Equity options · ...

  • Media Contacts Ltd

    Customer Success Manager

    6 days ago

    Media Contacts Ltd London, United Kingdom

    Job Description · This is an opportunity to join a well established financial media business specialising in aviation at their busy central London office. · They are dedicated to enhancing transparency and accountability as the industry transitions towards sustainable aviation. ...

  • Wander

    Partner Success Manager

    3 days ago

    Wander London, United Kingdom

    The role: Partner Success Manager - Airline industry · Where: Central London (hybrid) · Experience: Experience working for airlines - preferably with Alliances, revenue management or online sales · Salary: upto £80k and dependent on experience. · An exciting opportunity ha ...