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    Homes Services Officer - Bristol, United Kingdom - Brighter Places

    Brighter Places
    Brighter Places Bristol, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    We have a fantastic opportunity for a Home Services Officer to join our team located in Bristol. You'll be part of the team on a full-time, permanent basis, working 37 hours per week. In exchange, you'll receive a salary of £34,800 per year.

    Details about the Home Services Officer role:

    If you're seeking a place to contribute and assist others in finding their way home, we are in search of a Home Services Officer to make a positive impact every day.

    Take the lead in corporate governance for the directorate by collaborating with the governance team and other parts of the organization regarding assurance, policies, procedures, documentation, and processes while ensuring deadlines are met. Serve as the primary point of contact for IT queries in the team and create high-quality written content with attention to detail.

    Main Responsibilities as our Home Services Officer:

    • Leading in providing governance support by coordinating board questions and responses.
    • Organizing training for the Directorate and overseeing the management of Development software licenses, updates, and the introduction of new systems and processes.
    • Coordinating with the Communications team on internal and external Development Directorate communications.
    • Assisting in coordinating internal audit actions and tracking risk mitigation.
    • Preparing documents, presentations, and overseeing emails as needed.
    • Supporting the homes leadership in dealing with complaints and KPI data management.
    • Acting as the IT advocate for the Directorate, collaborating with the IT and Data team to promote enhancements in IT and Data.

    About the Home Services Officer:

    • Completion of A-level education or equivalent experience.
    • Proficient knowledge of corporate governance in a housing association setting.
    • Hands-on experience working with leadership teams, offering support, and effectively presenting challenges.
    • Previous experience presenting information in various formats to diverse groups, capable of compiling and analyzing data and generating reports.
    • Experience in handling inquiries/complaints from the public.
    • Background in providing high-level administrative support, including efficient record management.
    • Outstanding communication skills with exceptional written and verbal communication abilities.
    • Strong IT skills, including advanced proficiency in Microsoft Office and presentation tools to transform ideas into engaging presentations.

    About Us:

    • We are a friendly team of over 100 individuals dedicated to creating a superb working environment.
    • Recipient of the 'Best Companies Very Good to Work For' award in 2023.
    • We embrace a hybrid working model combining office and remote work.
    • We provide 30 days of annual leave + bank holidays, one day for volunteering yearly, and the option to purchase up to five extra days each year.
    • We offer a £700 flexi-benefit that can be utilized for various purposes like breaks, treatments, counseling, fitness activities, insurance, and more.
    • 6.16% pension contribution + life insurance.
    • Company sick pay coverage of up to 14 weeks at full pay + 14 weeks at half pay.
    • Interest-free employee loans up to £1000.
    • Development opportunities through the Brighter Places university.
    • Coverage of paid professional memberships and subscriptions.
    • And a range of additional benefits including free immunizations, eye tests, discounted bus fares, independent financial advice, an employee assistance program, fresh fruit in the offices, and more.

    Closing date: 23rd May 2024

    If you believe you possess the skills and experience required for our Home Services Officer role, then please submit your application today.

    We are dedicated to promoting equality, diversity, and inclusion, and welcome applications from all segments of the community.

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