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    Customer Service Advisor - Crawley, West Sussex, United Kingdom - Equiniti

    Equiniti
    Equiniti Crawley, West Sussex, United Kingdom

    1 day ago

    Default job background
    Description
    Management Level
    Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

    EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.

    We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.

    As a Pension Accounts Administrator you will be joining a team of over 30 Accountancy professionals (split 65% Accountants 35% Accounts Administrators) working together to service in excess of 200 clients.

    Provide Accounts Administration service to clients in line with SLAs.


    • Operate computerised accounting systems and maintenance of data, filing and records for department, checking the integrity of data.
    • Use of internet banking for Information gathering, and electronic payments in local and foreign currencies
    • Reconcile bank accounts and banking records.
    • Prepare periodical reports on reconciliation results.
    • Collates and analyses data to produce routine reports, schedules and summaries in order to update customer records, resolves customer queries.
    • GCSE (or equivalent) Maths and English Grade B and above.
    • Accounting or Accounts Administration qualification or qualified by experience.
    • Basic financial awareness of pension rules, regulations and current legislation.
    • Microsoft Office packages.
    • Experience in an Accounts or Administration environment.

    • As a Pension Accounts Administrator you will be joining a team of over 30 Accountancy professionals (split 65% Accountants 35% Accounts Administrators) working together to service in excess of 200 clients.

      Provide Accounts Administration service to clients in line with SLAs.
    • Operate computerised accounting systems and maintenance of data, filing and records for department, checking the integrity of data.
    • Use of internet banking for Information gathering, and electronic payments in local and foreign currencies
    • Reconcile bank accounts and banking records.
    • Prepare periodical reports on reconciliation results.
    • Collates and analyses data to produce routine reports, schedules and summaries in order to update customer records, resolves customer queries.
    • We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
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