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    Assistant Betting Shop Manager - Luton, Bedfordshire, United Kingdom - Grosvenor Casinos Limited

    Grosvenor Casinos Limited
    Grosvenor Casinos Limited Luton, Bedfordshire, United Kingdom

    2 weeks ago

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    Description
    Assistant Betting Shop Manager
    £31,000 - £36,000 depending on experience (+ Tips + Bonus + Benefits package)

    We are open 24/7 so will require the team to be available to work evenings, nights, and weekends to cover all sporting events for our customers.


    Do you have a passion for all things sport, paired with experience in the retail betting industry? Our Luton Casino are on the lookout for a highly motivated and experienced Assistant Betting Shop Manager to help us develop and deliver an entirely new way of offering sports viewing and betting on sport in the UK.

    As our Assistant Betting Shop Manager, you will:

    Manage the overall operations of the betting shop.

    Provide exceptional customer service by assisting customers with placing bets, answering inquiries, and resolving issues in a professional manner.

    Assisting to train, coach, and motivate staff to deliver outstanding customer service and meet sales goals.
    Ensure compliance with all regulatory requirements and company policies, including responsible gambling practices.
    Collaborate with other departments within the venue to support business objectives.

    #Outside of having previous managerial experience within the retail betting industry, knowledge of betting shop operations, including betting systems and regulations, you'll have a passion for all things sports and betting.

    you'll need strong leadership skills with the ability to coach, motivate and develop, paired with extremely high attention to detail and ability to demonstrate best in class customer service.


    Competitive Salary:
    We value your contributions and offer a competitive salary that recognises your hard work and dedication.

    Beyond a competitive salary, our rewardpackage includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.


    Learning and Development:

    You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.


    Exciting Project Work:
    Get involved in exciting project work that will allow you to make a meaningful impact on our business. Join a team that embraces high performance. We set the bar high and help you reach your full potential.
    We foster your individual and team growth to help you succeed and excel.
    We aim to do this by facilitating fair and equal access to our services.
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