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Takepayments Ltd Stockport, United KingdomWe are a dynamic and customer-focused organization in the payments industry, dedicated to providing top-notch technical support to our valued customers. Our Stockport office is seeking a Customer Service Advisor to join our Technical Helpdesk team. If you are passionate about hel ...
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Technical Support - Stockport, Greater Manchester, United Kingdom - Dematic
Description
Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain.Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.
With presence in more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers.
We are looking for an experienced and competent Technical Support Shift Manager to join our growing team with the Response Coordination Centre (RCC) at Dematic Software.
The postholder will oversee daily operations during scheduled shifts, and this will include managing all incoming Dematic Software customer incidents, resolving escalated issues and ensuring the requirements of the shift are met.
You will report to management on a weekly basis and hold daily team meetings to ensure that an efficient handover process between shifts takes place.
Training will be provided on the job and you will be given full support to grow and develop your career at Dematic Software.
If you are a natural leader committed to high quality service and have experience in our industry, we'd like to meet youOversee day to day operations and improve performance
Group Personal Pension scheme with generous Company contributions and made by salary exchange
Holidays - 25 days plus bank holidays
Private Health scheme (non-contributory for employees)
Life assurance