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    Apprentice Service Desk Analyst - United Kingdom - WestSpring IT Ltd

    WestSpring IT Ltd
    WestSpring IT Ltd United Kingdom

    2 weeks ago

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    Description
    Apprentice Technical Analyst at WestSpring IT
    We're WestSpring IT, a fast-growing Managed IT provider.

    We deliver IT support and services with a difference, enabling our clients to succeed whilst building long-lasting relationships – and having fun along the way.

    Our team are the beating heart of the business, and our vibrant modern offices provide an environment that allows everyone to thrive and flourish.

    Building great relationships with our amazing clients is paramount Due to continued growth we are currently seeking an Apprentice Technical Support Analyst to join our amazing team and provide outstanding support to our clients.

    This role offers an exciting opportunity to gain valuable experience and step up the career ladder, this is proven in our track record of working with Apprentices.

    There is a strong sense of team and an exciting, relaxed office atmosphere, at WestSpring our team is at the
    Working in our workshop ensuring client machines are built and ready to be installed
    Managing our proactive patching and maintenance software
    Diagnostics of 1st line support cases with the help and support of the rest of the service desk
    Professional, friendly approach with keen IT Interest
    25 days holiday allowance + bank holidays


    • Career development – there's no limit to our teams' development. Lunch on WestSpring every Friday, free breakfast every day, office pick-a-mix and drinks fridge freely available for whole team
    • Breakout room complete with TV, games consoles, dartboard, pool table AND table tennis
    • Each year for Christmas the team are treated to an all-expenses paid trip away to celebrate their hard work throughout the year
    • Training - We invest heavily in our team and give everyone the opportunity to do external training to further their career as well as providing regular in-house development. Employee Welfare Scheme – all our team and their dependants have access to free mental health and wellbeing solutions 24/7, including coaching, therapy and legal advice.
    • Great work life balance - we are understanding and accommodating to peoples' personal needs and home-life and encourage staff to not work beyond their contractual hours. No job is worth missing out on your child's sports day.
    • Referral Scheme – Employee & Client Referral program.
    #
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