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Sports Operations Administration Executive
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Support Specialist French/Italian - Warrington, Cheshire, United Kingdom - Stanley Black & Decker
Description
Installation Support Specialist (EMEA) page is loaded Installation Support Specialist (EMEA)Apply locations Warrington, Cheshire, England Remote posted on Posted Yesterday job requisition id REQ Location: EMEA, field
Responsible for the installation of CribMaster hardware and software solutions at customer sites, to effectively deliver inventory management solutions.
The work will include new equipment installations as well as upgrades, repairs or maintenance to existing systems, in addition to being able to carry out basic / introductory training sessions.
Represent CribMaster during on-site implementations, working effectively as part of a wider technical team.This position will require significant travel mainly across EMEA/Europe & UK, with the majority of time being field based - mostly to factories in the automotive, aerospace and industrial sectors.
The ideal candidate is a strong technical generalist with knowledge of IT hardware, software, data, networking, and as a bonus be already familiar and comfortable with Inventory Management Solutions, including RFID technology; Works closely with project coordination to ensure all software and hardware to be used for customer site installation, including, but not limited to, ensuring all machine configurations are correct and data is imported and cleanedActs as the customer's technical advocate and makes recommendations that facilitate efficient and productive implementations
Prepares and provides basic product training to meet customer needs, whilst working closely with the Training & Support Specialist
Develops solutions and educates customers in various stages of product implementation
Assists with preparing formal project plans for customers
Supports the sales team with all opportunities including pre-sale customer site surveys
Completes RFID / Non-RFID implementations, training, and post implementation support.
Technical installation support experience; field service, field engineering
Strong technical generalist with knowledge of IT hardware, software, data, networking
Mechanical aptitude and ability to use standard hand tools to repair/replace mechanical and electronic components
Advantage:
familiar with Inventory Management Solutions, including RFID technology (CribMaster knowledge is a major advantage)
Strong knowledge of Windows, networking basics; with experience installing, configuring, troubleshooting software
Fundamental understanding of databases, particularly SQL definitions
Solid Microsoft Excel
Proficient in English, other languages a plus point (French, Italian, Spanish), with strong communication skills (formal, informal, and technical)
Ability to work safely in potentially dangerous environments that include welding, milling, stamping, heavy machinery, high-temperatures, platforms, ladders, enclosed spaces, and chemicals.
Ability to travel in EMEA/Europe regionRegular working hours (Monday to Friday)
Company Car
Competitive benefits package
LI-Remote
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe.
Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker.
We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet.
You'll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.Career Opportunity:
Career paths aren't linear here.
Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
Support Specialist French/Italian professionals in Warrington
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Caitlynn Heaney
Senior QA Tester
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David Iredale
PMO Manager