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    Application Support Analyst - Sheffield, United Kingdom - The Sheffield College

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    Description

    Position: Application Support Analyst

    Salary: £33,952 - £39,212 per annum

    Contract: Permanent

    Location: Sheffield

    Hours: 37 hours per week x 52 weeks per year

    The Sheffield College is dedicated to offering academic, vocational, and professional qualifications to around 13,000 young individuals and adults yearly, aiming to transform lives through learning, advocating for diversity and inclusivity.

    About the Role

    We have a wonderful opportunity for an Application Support Analyst to join our IT Systems team. You will work on implementing & supporting various applications & systems within the business, handling incidents and problems related to 3rd party applications like Student records system, Finance system, and Human Resources system.

    Additionally, you will provide support for in-house developed applications, and help introduce new applications and tools as the business evolves. These projects require strong communication, problem-solving, and analytical skills.

    Key Responsibilities

    • Maintain support documentation and share resolution information with colleagues and customers
    • Provide support for a variety of applications
    • Deliver solutions with high-availability and disaster recovery capabilities
    • Assist in adopting various IT solutions for a digital workplace

    Skills & Knowledge

    We encourage applications from individuals who can contribute effectively to this role, particularly those with:

    • Experience in a Microsoft-focused environment
    • Strong background in technology and systems analysis
    • Ability to compile and present reports
    • Experience with SQL and/or programming/software development would be advantageous

    What We Offer

    • Enhanced Pension Contribution
    • Work-Life Balance – Additional Holiday Entitlement
    • A Supportive Environment – December closure for all employees
    • Sustainability – Cycle to Work Scheme
    • Enhanced Maternity & Paternity Policies

    & Many More

    We look forward to learning more about you and appreciate your interest. We are an equal opportunity employer, promoting diversity and inclusivity, without discrimination based on various factors.

    Next Steps:

    Closing Date: 10th June 2024

    Interview Date: Week commencing 17th June 2024

    Internal staff at risk will be given priority considerations initially.

    We encourage applications from everyone and are committed to supporting applicants with disabilities throughout the recruitment process and as employees.

    Successful applicants will undergo an enhanced DBS check and safer recruiting procedures.

    Ex-offenders employment details can be found in the attached documents.

    This is an opportunity to join a team dedicated to student welfare. CVs are not currently accepted.


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