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Chorley

    1st Line Support Linux experience - Chorley, Lancashire, United Kingdom - Principle HR

    Principle HR
    Principle HR Chorley, Lancashire, United Kingdom

    6 days ago

    Default job background
    Description
    Technical Support (Linux / cPanel / Hosting)


    Business:
    Web Hosting


    Contract:
    Permanent, full-time, Mon to Fri fully onsite

    Due to the location of the businesses data centre; Candidates requiring relocation / visa sponsorship CANNOT be considered ** Assisting clients with level 1 & 2 support requests via email/help desk, telephone in relation to services provided.

    Assessing and responding to alerts from our internal monitoring system.
    Troubleshooting client or server issues, log file analysis, etc.
    Experience of working in a root Linux environment via command line.

    Knowledge of the underlying principles of web hosting services in a Linux environment (web, email, SSL, DNS and IP addressing, firewalls/security).

    Experience with software management in Linux (installing/upgrading RPM's, software compiles).
    Excellent communication skills (email, phone, face to face) when dealing with clients, colleagues and management
    Experience of cPanel software at a root/command line level.
    Scripting knowledge (PHP, Perl, Bash/Shell, etc).
    Knowledge of TCP/IP, networking, etc.
    Apply today with CV or LinkedIn profile for immediate review.


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