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    Complaint Manager - London, United Kingdom - Bits Card Inc

    Default job background
    Description

    Bits is a London-based fintech startup dedicated to promoting financial inclusion by providing credit building solutions to individuals overlooked by mainstream lenders.

    This is an exciting opportunity to work in a startup environment and contribute to our mission of bringing financial opportunities to those in need.

    Establish and implement customer support policies, processes, and procedures
    Proven experience in a customer support management role
    Strong leadership and people management skills
    Ability to handle high-pressure situations and resolve customer complaints
    Proficient in customer support software and tools
    Bachelor's degree in a relevant field
    #

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    2 weeks ago


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