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    Operations Administrator Hybrid/Remote - United Kingdom - Metro Bank Plc

    Metro Bank Plc
    Metro Bank Plc United Kingdom

    4 weeks ago

    Default job background
    Description

    At Metro Bank, people come first – is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included.

    Accountable for managing the day to day operations of the IT Application Support function, ensuring it is secure and cost effective through strong working relationships with all service providers


    • Lead a team of managers and technical analysts supporting Application Support service
    • Managing suppliers and third parties providing IT support and Services ensuring costs are managed within the provisioned budgets
    • Build a clear strategy and plan to enhance and improve the Application Support team service back to the business.
    • Implementing the service improvement plans for the Application Support team.
    • Accountable for maintaining and monitoring risk and controls, ensuring the bank security & policies are upheld
    And... we are a bank so risk is a part of everything we do. Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders


    • Proven track record in managing Tech Application services and understanding of infrastructure (AWS, Azure, Private Cloud).
    • ITIL or equivalent experience
    • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts
    • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions).
    • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

    We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.

    We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked.

    LI-Loveyourjobatlast #LI-Hybrid
    #LI-REMOTE
    #
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