Jobs
>
London

    Service Manager - United Kingdom - Tebay Services

    Tebay Services
    Tebay Services United Kingdom

    2 weeks ago

    Default job background
    Description

    As a Service Leader you will be responsible for leading shifts in your unit to ensure the team is delivering the best service to our customers and ensuring brand standards are in place at all times.

    In this hands on customer facing role, you'll be competent to manage a high volume environment with an assertive, can do approach following our Westmorland Family principles and delivering a high standard of customer service.

    Your responsibilities will be to:
    Lead the shift to ensure the team are delivering excellent customer service and brand excellence
    Ensure that all procedures including cash-handling and stock management are carried out
    Take full responsibility for your allocated area (Fuel/Deli/Retail) ensuring appropriate stock levels, product presentation, efficiencies and service are delivered to the highest standard
    Open and close the unit according to opening and closing procedures
    Ensure health and safety and food safety checks are carried out

    Manage the deployment of colleagues on a day to day basis, ensuring the right people are in the right place at the right time including the management of breaks according to customer demand.

    Support colleagues with any customer complaints ensuring a positive resolution
    Support the training of new colleagues through their 12 weeks induction Journey. Refresher and any other relevant training.

    Ensure that the team maintain a clean, tidy and safe environment that is compliant with relevant legislation and internal policies and procedures.

    Ensure that all areas are kept to the company standard throughout the shift
    Ensure a smooth handover of shift to the next service leader
    Look at the business through the eyes of our customers to spot and act on opportunities that will bring commercial benefit, ensuring you work to continuously improve and impress
    Ensure day to day management of colleague issues e.g. lateness, sickness etc.
    Manage colleague performance on shift through coaching and leading by example
    Implement products and standards throughout the department
    To be successful in this role, you must have:
    The ability to lead and motivate a team
    A can-do attitude with a lean and agile mindset
    Great communication skills
    High standards of excellence within delivery of quality food, cleanliness, and service
    Excellent planning and organisational skills
    Ideally you will have previously run shifts successfully in a high volume, fast paced environment.
    #J-18808-Ljbffr
  • Eames Consulting

    IT Service Manager

    1 week ago

    Eames Consulting London, United Kingdom

    Our client, a **Lloyd's of London syndicate,** is looking for an **IT Service Manager.** · This is a **brand new role** where you will be engaging with **IT leaders** to build the relationship among technical support teams, vendors and business stakeholders.You will be the **PoC ...

  • The Graduate Project

    Service Manager

    1 week ago

    The Graduate Project London, United Kingdom

    **Responsibilities**: · - To oversee the support, safety, and development opportunities for all young people. · - Ensuring that young people's outcomes are achieved and evidenced via weekly/monthly reports and other relevant documentation. · - To assist the Heads and Directors in ...

  • Understanding Recruitment

    IT Services Manager

    1 week ago

    Understanding Recruitment London, United Kingdom

    **IT Services Manager** · An exciting opportunity has arisen for an IT Services Manager to join an amazing charity and assist the delivery of their technology services. The IT Services Manager will be joining the Vauxhall, London offices with an extremely flexible hybrid style of ...

  • Safer London

    Service Manager

    10 hours ago

    Safer London London, United Kingdom

    **Service Manager** · Location: Face-to-face delivery pan-London, agile working for all other duties · Hours: 35 hours per week, sometimes worked flexibly · **Salary**: Grade D point 1 £38,280 to point 5 £46,340 · **Who we are** · Safer London is a charity working with young Lond ...

  • Domus Recruitment Ltd

    Service Manager

    1 week ago

    Domus Recruitment Ltd London, United Kingdom

    Domus are on the lookout for an experienced manager within the Health and Social Care sector to join a national organisation in Bolton, as a Service Manager. · Based in East Lancashire, you will be responsible for the delivery of high quality and person-centred support to adults ...

  • NonStop Consulting Ltd

    Service Manager

    6 days ago

    NonStop Consulting Ltd London, United Kingdom

    Service Manager - Adoption Agency - National Charity - Hybrid working - Trauma informed service - therapeutic work - Family history · We are looking to recruit a Service Manager for a Charity's adoption agency in Newham. If you are a manager looking for a challenge in a niche mar ...

  • eFinancialCareers

    IT Service Manager

    1 week ago

    eFinancialCareers London, United Kingdom

    Key Skills and Experience: · - Experience of managing a support function within an ITIL environment in a Financial Services company (ideally Exchange or Clearing house), with particular focus on Incident, Problem, Change and Release Management · - Understanding and experience of ...

  • The Management Recruitment Group

    Service Manager

    3 days ago

    The Management Recruitment Group London, United Kingdom

    _Delivering world class customer service, through an in-house delivery team._ · The Service Manager (Cleaning) will lead the operational planning of an exceptional cleaning service across the King's estate. The Service Manager will be responsible for the effective motivation and ...

  • Capita

    Service Manager

    2 days ago

    Capita London, United Kingdom

    **Employed Resource Service Manager** · **Overview** · Capita Resourcing has developed a new engagement model; Employed Resource Model (ERM) within our Contingent Labour service offering to our Managed Service clients. This will require permanent resources to be sourced, selected ...

  • Atalian Servest

    Services Manager

    3 days ago

    Atalian Servest London, United Kingdom

    **Job Reference: /MP/19-12/775/28** · **Job Title: Services Manager** · **Location: 111 Buckingham Palace Road, London - _Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract: Permanent** · **Hours per week: Monday to Friday - 40 hours per we ...

  • Aspion

    Service Manager

    6 days ago

    Aspion London, United Kingdom

    **Job Opportunity: Services Manager** · **Location: Marylebone - London** · **Pay : £40,532** · **6 Month Contract - Immediate - Could lead to permanent** · Aspion are working on behalf of an oganisation which supports the vulnerable and less fortunate members of the public in te ...

  • NonStop Consulting Ltd

    Service Management

    10 hours ago

    NonStop Consulting Ltd London, United Kingdom

    *Due to the nature of the assignment details need to remain vague at this point, but the central requirements are: · - Eligibility for getting SC Cleared · - Service management experience · - ITIL · - Call me, Alex Manea, at NonStop Recruitment now for a confidential conversation ...

  • Lifeways

    Service Manager

    1 day ago

    Lifeways Brixton, United Kingdom

    Are you ready to progress your career? To use the skills you have gained and manage the day to day running of our supported living services? · The Lifeway's Group is one of the UK's leading providers of support services for people with diverse and often complex needs in community ...

  • Mason Frank

    Manage Services Account Manager

    1 day ago

    Mason Frank London, United Kingdom

    Job Description · **Responsibilities**: · Communicating to both technical and non-technical users. · Analysing the clients needs and helping them refine and define their requirements. · Designing solutions. · Managing clients. · Managing accounts. · Hands on with flows and config ...

  • Cobalt Recruitment.

    Technical Services Manager

    6 hours ago

    Cobalt Recruitment. London, United Kingdom Full time

    Cobalt is looking for a Technical Services Manager to join the site team at a Grade A commercial development in the City of Westminster. Reporting into the on-site GM, you'll play a critical role in managing the physical asset ensuring it remains in the peak condition to match th ...

  • Search Consultancy

    Guest Services Manager

    3 days ago

    Search Consultancy London, United Kingdom

    Guest Services Manager (Corporate) · Central London · Full time, Permanent · Salary up to £50,000 + Benefits · We are looking for an experienced Guest Services / Reception Manager to manage a state of the art, corporate service provision on behalf of our client who are renowned f ...

  • Solutions Through Knowledge

    IT Service Delivery Manager

    1 day ago

    Solutions Through Knowledge London, United Kingdom

    **Job Title**: Service Delivery Manager · **Location**:WFH / Work From Home. Occasional site visits may be required. · **Day rate**: £ per day to Limited company / Outside IR35 · **Pay frequency**: Weekly · **Duration**: 3-6 months initially · **Start date**: ASAP · **Requirement ...

  • Marshall Wolfe

    Senior Service Manager

    10 hours ago

    Marshall Wolfe London, United Kingdom

    The Senior Service manager will be assisting in the day to day running of the IT Services Portfolio and will build collaborative working relationships across multiple suppliers, technology and the business. · Experience required: · - A service professional who can operate in a la ...

  • ERNEST AND FLORENT LTD

    Technical Services Manager

    1 week ago

    ERNEST AND FLORENT LTD London, United Kingdom Full time

    A confident and career driven Technical Services Manager, is now needed by a growing and successful Fit Out contractor. · This role is a hybrid position, and the office is in central London. · The Technical Services Manager Role · Working within a qualified and award-winning team ...

  • Page Personnel Finance

    Client Service Manager

    1 week ago

    Page Personnel Finance London, United Kingdom

    The purpose of the Client Service Manager role will involve providing appropriate support to their Private Client Investment Managers, liaising with the team and clients on a daily basis as well as day to day handling of client queries and client management. · **Client Details** ...