- Ensure all sales and contribution targets are achieved and where possible exceeded.
- Ensure delivery performance KPIs are achieved for assigned contracts.
- Identify new tender and sales opportunities within existing customer portfolio.
- Maintain customer KPIs, service levels and management information as agreed with each customer. Meet with and update the relevant Head of Contracts on a weekly basis on progress of each account.
- Lead Account Coordinators and individuals within the Account Management Department.
- May be required to Line Manage account co-ordinators and other members of the team from time to time or if need arises.
- Ensure that any customer complaints and issues that have been escalated from Account Coordinator or customer are dealt with and resolved effectively.
- Manage the implementation of all contracts secured within current customer base and new customers.
- Proven track record in the development & implementation of a business strategy.
- Strong IT skills, particularly MS word & excel
- Experience of working with various stakeholders including country office, factories and in-house design.
- Experience of EU and international sales
- Has targeted and opened new accounts to generate new business.
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Account Manager - Northern Ireland, United Kingdom - Cooneen By Design Ltd
Description
Cooneen at Work requires two Account Manager's to work at our Fivemiletown head office on a fixed term basis for one year.
The successful persons will manage a portfolio of contracts to ensure that they are successfully and profitably delivered throughout their lifetime, sales are maximised, and contracts successfully retained.
Take ownership for portfolio of accounts and contribute to a sales projection for contracts in conjunction with Head of Contracts.
In addition to a good rate of pay and work within a modern and comfortable environment, you'll receive a generous 35 days annual leave, and lunchtime finish on Fridays.
Other benefits include Healthcare cash plan, employee assistance program, paid refer a friend scheme, payroll giving and employee social club.
Demonstrable experience in an Account Management or similar customer orientated role with portfolio of customers.As communication will be via email, please check your spam/junk folder
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