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3rd Line Support Engineer
Found in: SonicJobs Direct Apply UK - 15 hours ago
83zero Limited London, United Kingdom Full time3rd Line Support Engineer · Company Overview · 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. · Our client partners with sev ...
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IT Support Engineer
Found in: Appcast UK C C2 - 5 days ago
OneFibre Greater London, United KingdomIT Support Engineer · London EC1 · £25k - 30K Base · Start date: Immediate · Business Summary: · We are a forward-thinking Internet Service Provider that is changing the way commercial Landlords offer space to the market. We require a switched on, loyal, enthusiastic candidate, w ...
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Support Engineer
Found in: Appcast UK C C2 - 2 days ago
Synetec London, United KingdomSynetec is a small yet prestigious software house dedicated to delivering top-notch solutions to our clients. With a focus on innovation and excellence, we pride ourselves on our dynamic team and commitment to providing exceptional support to our customers. · We are seeking a mot ...
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Support Engineer/technical Support Engineer
Found in: Jooble UK O C2 - 5 days ago
Invictus Group London, United KingdomJob Title: Roving/Support Engineer · Monday to Friday, 8:00 AM to 5:00 PM (with occasional flexibility required: 7:00 AM to 4:00 PM & 10:00 AM to 7:00 PM) · * Overtime paid at x1.22 days annual leave plus bank holidays (with annual increase of 1 day) · * Pension scheme: Season t ...
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Support Engineer
Found in: Ziprecruiter UK C2 - 1 day ago
Michael Bailey Associates London, United KingdomJob Description · Graduate VIP Support Engineer · Full-time Permanent Position · 5 days a week on site in London · Michael Bailey Associates are an International Consultancy headquartered in the UK, with offices in the Netherlands, Germany, Switzerland, Singapore, and Australia. ...
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IT Support Engineer
Found in: Jooble UK O C2 - 6 days ago
RedTech Recruitment London, United KingdomA brilliant opportunity for a talented Graduate or experienced support professional to work as a Technical Support Engineer joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression, and prospects, this is a unique opp ...
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Support Engineer
Found in: Ziprecruiter UK C2 - 1 day ago
Stridon London, United KingdomJob Description · Job Title: Support Engineer I · Responsible to: Head of Client Experience · Responsible for: Not Applicable · Our Values · Our business is values centric. We look to engage, motivate and reward our team through living and benefiting from the values, and in turn, ...
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IT Support Engineer
Found in: Jooble UK O L C2 - 5 days ago
RedTech Recruitment United KingdomTechnical Support Engineer A brilliant opportunity for a talented Graduate or experienced support professional to work as a Technical Support Engineer joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression, and pros ...
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Support Engineer
Found in: Ziprecruiter UK C2 - 16 hours ago
Parallel Consulting London, United KingdomJob Description · Primary Responsibilities: · • Provide comprehensive support for software, hardware, and networking, encompassing desktops, laptops, and servers. · • Deliver maintenance and support services for legacy products. · • Offer assistance for Enterprise Products as nee ...
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It Support Engineer
Found in: Click to Hired UK C2 - 5 days ago
Think IT Resources London, United Kingdom Contract, Full timeWe are currently recruiting for an VIP IT Support Engineer to join a global organisation based in Central London, this will be a 6-month rolling contract role paying around £220 per day depending on experience. This role is working on site in London 5 days per week. · Key Skills ...
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Support Engineer
Found in: Jooble UK O C2 - 2 days ago
Michael Bailey Associates London, United KingdomGraduate VIP Support Engineer · Full-time Permanent Position · Michael Bailey Associates are an International Consultancy headquartered in the UK, with offices in the Netherlands, Germany, Switzerland, Singapore, and Australia. We specialise in IT, Telecommunications, Finance, ...
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IT Support Engineer
Found in: Appcast UK C C2 - 22 hours ago
Saragossa London, United KingdomSmaller environments = More ownership and autonomy... When working with this fund, you will see your contributions affecting every corner of the business. · With fewer than 250 employees across 4 global offices, you can expect to be working with some of the brightest minds in the ...
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IT Support Engineer
Found in: Jooble UK O C2 - 5 days ago
Hemmersbach GmbH & Co. KG United KingdomOnsite level 2 IT support for your users in hardware and software problems · Previous experience resolving problems sitting with the user · Comfortable in a number of deskside technologies · Any Apple OSX, IoS and Mac experience would be desirable but certainly not essential ...
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Support Engineer
Found in: Jooble UK O C2 - 2 days ago
Vital London, United KingdomSUPPORT ENGINEER · TLDR; · Location: Remote · Job type: Full-Time · Salary: $60K - 120K + share options (U.S. + LATAM) · Time Zone: GMT-3 to GMT-6. · Core Skills: Python, Go, Postgres. · ???? WHY WE'RE LOOKING FOR YOU · ''We are looking for an exceptional product-minded e ...
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Support Engineer
Found in: Jooble UK O C2 - 4 days ago
Synetec London, United KingdomSynetec is a small yet prestigious software house dedicated to delivering top-notch solutions to our clients. With a focus on innovation and excellence, we pride ourselves on our dynamic team and commitment to providing exceptional support to our customers. · We are seeking a mo ...
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Support Engineer
Found in: Appcast UK C C2 - 22 hours ago
Parallel Consulting London, United KingdomPrimary Responsibilities: · • Provide comprehensive support for software, hardware, and networking, encompassing desktops, laptops, and servers. · • Deliver maintenance and support services for legacy products. · • Offer assistance for Enterprise Products as needed. · • Execute d ...
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IT Support Engineer
Found in: Appcast UK C C2 - 22 hours ago
Bank of Singapore, Asia's Global Private Bank London, United KingdomThe incumbent will be responsible for supporting IT matters with the internal users and work with vendors to support cases related to the BOS Wealth Management Europe, UK branch. He/She is required to drive action plans in improving system performance and provide problem and conf ...
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IT Support Engineer
Found in: Ziprecruiter UK C2 - 1 day ago
Saragossa London, United KingdomJob Description · Smaller environments = More ownership and autonomy... When working with this fund, you will see your contributions affecting every corner of the business. · With fewer than 250 employees across 4 global offices, you can expect to be working with some of the brig ...
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IT Support Engineer
Found in: Ziprecruiter UK C2 - 16 hours ago
Companies Management Systems Ltd London, United KingdomJob Description · We are currently looking to employ a full-time person to take over our new IT department. · The candidate will need to be able to work on their own manage their own work schedule. · Job Responsibilities: · Manage and maintain computers, printers, and network sys ...
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IT Support Engineer
Found in: Jooble UK O C2 - 5 days ago
OneFibre London, United KingdomIT Support Engineer · London EC1 · £25k - 30K Base · Start date: Immediate · Business Summary: · We are a forward-thinking Internet Service Provider that is changing the way commercial Landlords offer space to the market. We require a switched on, loyal, enthusiastic candidat ...
Senior Support Engineer - London, United Kingdom - Tyk Technologies
Description
The Tyk API Management platform is helping to drive the connected world and power new products and services. We're changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few)If you've banked online, used an app to check the news, or perhaps even driven a connected car, API's, and by extension, Tyk, make that possible.
Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We've started by building an API Management platform.Total flexibility, default remote, radical responsibility
We offer unlimited paid holidays and remote working from anywhere in the world , for everyone, Why? We're looking for a Senior Support Engineer to help us build on our reputation for great support, dealing with client support tickets, call requests and community forum posts.
In this role you can also contribute to product development, helping implement features and contributing to product discussions, from a support perspective.
We are helping our customers solve their critical API Management issues, whether that be through custom integrations, partnership relationships, or simply troubleshooting upgrades with their engineering team.
You will work with engineers from the product team to enhance our offering and convey the clients' needs, as well as contribute to the product, support documentation and other supporting assets.
Answering complex technical customer tickets and requests, often involving troubleshooting, reading source code and supporting customers over screen shares/callsEffectively communicate customer support processes to clients
Pick up on incoming technical trends coming through Support tickets
Monitoring, answer and grow our community forum
Acts as a Coach and Mentors to others, in Support and out of Support
Involved in hiring new Support team members
Be able to understand non-Tyk technical components that our clients use (within Support limitations)
Experience providing technical support for a complex product
Experience in a server side programming language, Go would be extremely advantageous
Background in software development and/or solution architecture
General usage of Linux, scripting and related utilities
Experience with client-facing interactions such as video conference calls and in-person meetings
Understanding of common internet technologies, protocols, standards and data format
Everyone has unlimited paid holiday.
Employee share scheme
Generous parental leave
We all share the same vision – we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated.
Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
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