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    Administrator / Sales Consultant - Nottingham, United Kingdom - Sygnature Discovery Limited

    Sygnature Discovery Limited
    Sygnature Discovery Limited Nottingham, United Kingdom

    38 minutes ago

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    Description

    Sygnature Discovery is a world-leading integrated drug discovery Contract Research Organisation based in the UK and Canada with its headquarters in Nottingham and additional facilities in Alderley Park, Macclesfield, Glasgow, Montreal and Quebec City.

    Its employees of over 1,000, which includes 900 scientists, partners with global pharma, biotech and NFP organisations.
    Therapeutic areas of expertise include oncology, inflammation and immunology, neuroscience, metabolic diseases, infectious diseases, fibrotic diseases and more.

    We are looking for a highly motivated and organised individual to join our Commercial Department as a CRM Support Administrator.

    Reporting to the Senior CRM Manager, the role holder will implement and support a broad range of CRM support activities that the team provides to the wider company.

    The post holder will ensure that the Sygnature Discovery Customer Relationship Management (CRM) system is updated, accurate and best reflects our business sales forecasting.

    CRM Support Administration specific responsibilities will include:
    To ensure that all enquiries and contracted work in the CRM best reflects the current business perspective.
    The role requires the CRM to be updated in real time with:

    • Key financial milestones & FTE rates
    • Project start and end dates
    • Departmental resource planning schedules
    • Updating proposals and existing contracted projects
    Supporting the CRM team on CRM related management and reporting.
    Update the CRM in a timely, consistent, and high-quality manner.

    Pro-actively liaise with finance, operations, legal and BD obtaining the latest information to ensure CRM is reflective of the current state of the business.

    Attend departmental and team meetings, champion the CRM.
    Work as part of the wider commercial team by supporting team members.
    Have a high level of awareness of BD interactions with operations, legal and finance.
    Maintain relevant KPIs for accounts for which you are responsible.

    Excellent administrative skills, ideally within a sales environment - experience working with a CRM (Customer Relationship Management) system or database management would be advantageous.

    Highly computer literate, e.g. Microsoft Office, specifically excel and ideally experience working with a CRM system or database (ideally NetSuite)
    Here at Sygnature Discovery, we take pride in offering an excellent training and benefits package. 25 days annual leave (rising with service) plus bank holidays, and buy/sell scheme

    • Private Medical Insurance
    • Life Insurance
    • Employee Assistance Programme and mental health first aiders
    • Enhanced Family Friendly Policies
    • Sygnature Group Pension Scheme
    • A host of flexible benefits to support your wellbeing and lifestyle

    That's why we have fostered a culture of collaboration and support, providing pathways for both professional and personal development.

    This includes a diverse range of bespoke training and development designed to accelerate both your personal and career growth.
    We are committed to fostering diversity and inclusion throughout our organisation.

    We encourage applications from individuals of all backgrounds, ethnicity, gender identity, sexual orientation, disability, neurodiversity, age, family or parental status, beliefs, nationalities and religions.

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