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    Lettings Negotiator - United Kingdom - Benchmark Recruit Ltd

    Benchmark Recruit Ltd
    Benchmark Recruit Ltd United Kingdom

    2 weeks ago

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    Description

    The Dream Career:

    Lettings Associate/Resident Services Advisor

    The Location:

    Sheffield City Centre

    The Benefits:

    Location situated in the heart of Sheffield city centre

    Working as part of a brilliant team

    Annual commission

    The Hours:

    Full time 40 hours per week

    Monday - Friday + weekend working on a rota (approx one weekend a month)

    The Salary:

    Up to GBP28,000 DOE + discretionary annual bonus

    The Job Role:

    We are proudly working with a wonderful business who have just completed building 335 apartments located in the heart of Sheffield city centre. Our client designs and builds bespoke buildings across the UK, and their new premises in Sheffield are likely to be extremely popular and snapped up quickly.

    This is a really exciting opportunity for a customer focussed individual, who has a passion for property and client services. We are especially interested in hearing from candidates that have a background in property and sales.

    Working collaboratively with the General Manager, and the wider team, the successful candidate will manage the lettings for the building as well as day-to-day customer liaison and running of the building. We would love to hear from candidates that already have experience working within tenant services/lettings/property and are looking for an exciting, challenging role to really get stuck into.

    Typical duties for this position will include the following;

    First point of contact for all existing and prospective residents

    Conducting viewings and answering questions from prospective residents

    Negotiating lease agreements

    Working to KPIs to achieve full occupancy as soon as possible

    Managing the reference process to ensure residents can move in swiftly

    Retaining existing residents by negotiating terms and renewing their lease

    Reletting vacant apartments as soon as possible

    Management of check-in and check-out

    Carrying out inspections on properties when required

    Working with the wider team to manage any maintenance requests/repairs

    Delivering exceptional customer service at all times to residents always going above and beyond to deliver a warm, welcoming environment

    Managing any residents questions or complaints in a timely manner

    Actively seeking feedback from residents to continually review the service given and make improvements

    Working with the wider team to actively promote community engagement

    Regularly conducting walk arounds of the building to ensure all grounds, services and amenities meet established standards

    We would love to hear from candidates that have the following skills and experience;

    Genuine passion for delivering exceptional customer service

    Proven sales experience

    Confident hitting sales targets

    A good sales mentality to ensure that the building reaches full occupancy

    Highly organised

    Ability to work well in a fast-paced environment

    Experience negotiating contracts and renewals

    Experience working within residential property or property management is advantageous

    Excellent problem-solving skills

    Confident liaising with residents face to face and by email/telephone

    Professional

    Personable and able to build relationships with people easily

    Knowledge of Health and Safety

    Happy working as part of a team

    This is a truly exciting opportunity, and we would be very happy to answer any questions you may have about this role. Please get in touch with Natalie for more information.

    #J-18808-Ljbffr
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