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    Senior Network Support Engineer - Derby, Derbyshire, United Kingdom - risual Limited

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    Description
    From an office in Derby to locations nationwide.

    The network support team continue to be under significant pressure from increased work volumes (420 open tickets) and are experiencing an increase customer escalations as a result.

    Failure to replace this role will result in further SLA failure, increased escalations and risks revenue loss.
    Extensive knowledge of network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, and VPNs.
    Experience with network security, including firewalls, intrusion detection/prevention systems, and access control.
    Experience with network monitoring tools, such as Nagios or SolarWinds.
    Cisco certification (CCNA, CCNP) is preferred.
    Hybrid Working
    ~ Private Medical Insurance or Company Paid Health Cash Plan
    ~ Employee Assistance Program
    ~25 days holidays plus your birthday off
    ~ Option to purchase additional holiday (up to 5 days)
    ~ Company Pension Scheme
    ~ Life Assurance x 4
    ~ Employee investment with Node4 training Academy
    ~ Family savings and shopping discounts through the Node4 benefits portal.
    ~ Discounted Gym Membership
    ~ Modern facilities with open and welcoming breakout areas
    ~ Company Social events
    ~ From an office in Derby to locations nationwide. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

    Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

    From an office in Derby to locations nationwide.

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