Jobs
>
London

    Brand Specialist - London, United Kingdom - Selfridges

    Selfridges
    Selfridges London, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Brand Specialist (Supervisor) - Designer Lingerie - 37.5

    Role Responsibility

    As a Brand Specialist, you will be the subject matter expert and true ambassador for your own business area.

    Fully knowledgeable and understanding of your Brand's story and heritage, it is your job, to grow business, and in doing so to deliver the best service that only Selfridges can offer, and maintain the highest of retail standards in your space. Share your knowledge with your team, to raise the profile of your brand and drive sales.​

    As a Brand Specialist you will:​

  • Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise​
  • Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product exclusives and other info to help drive sales to deliver product knowledge, cascading this information via training​
  • Understand the need to take responsibility for tasks that may go beyond the role expectation, spot opportunities to improve business, customer service and retail standards​
  • Understand and follow health and safety procedures and security procedures, and play an active role in preventing stock loss​
  • Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you​
  • Build and develop your own client base. Using your exceptional service skills to nurture customer relationships, that you will maintain through your unique personal service

    • The Ideal Candidate

  • All over the numbers. You will be set sales, CRM, and NPS name a few. So even if you haven't had much first hand exposure to this data, you will have the curiosity and appetite to learn more​
  • A great communicator. Passionate about our products as well, this combination will mean you can deliver inspiring brand training to your team​
  • Well informed. You will make it your business to know what our competitors are up to​
  • Known to be a sales and service expert​
  • Collaborative. Your brand partner or contact within our own team will rely on you to keep them informed, whether successes, challenges or customer feedback​
  • Approachable. You will be a leader in your department and will be invested in your wider team and on hand for requests, be they queries, coaching support​
  • A proud shopkeeper. It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same​
  • An example of our values, a trusted and respected colleague​​

    • This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business​.

  • Selfridges

    Brand Specialist

    2 days ago

    Selfridges London, United Kingdom

    Job Introduction · **As Brand Specialist you will**: · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · - Excite and motivate other colleagues in your department, by ...

  • Selfridges

    Brand Specialist

    5 days ago

    Selfridges London, United Kingdom

    **Job Introduction**: · **As a Brand Specialist you will**: · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · - Excite and motivate other colleagues in your departme ...

  • Selfridges

    Brand Specialist

    2 days ago

    Selfridges London, United Kingdom

    **Job Introduction**: · **As Brand Specialist you will**: · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · - Excite and motivate other colleagues in your department ...

  • Selfridges

    Brand Specialist

    1 day ago

    Selfridges London, United Kingdom

    **Job Introduction**: · **As Brand Specialist you will**: · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · - Excite and motivate other colleagues in your department ...

  • Selfridges

    Brand Specialist

    2 days ago

    Selfridges London, United Kingdom

    **Job Introduction**: · **As Brand Specialist you will**: · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · - Excite and motivate other colleagues in your department ...

  • Selfridges

    Brand Specialist

    5 days ago

    Selfridges London, United Kingdom

    Job Introduction · **As a Brand Specialist you will**: · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · - Excite and motivate other colleagues in your department, b ...

  • Selfridges

    Brand Specialist

    2 days ago

    Selfridges London, United Kingdom

    **Job Introduction**: · **As Brand Specialist you will**: · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · - Excite and motivate other colleagues in your department ...

  • Selfridges

    Brand Specialist

    5 days ago

    Selfridges London, United Kingdom

    **Job Introduction**: · **As a Brand Specialist you will**: · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · - Excite and motivate other colleagues in your departme ...

  • Selfridges

    Brand Specialist

    5 days ago

    Selfridges London, United Kingdom

    **Job Introduction**: · **As a Brand Specialist you will**: · - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise · - Excite and motivate other colleagues in your departme ...

  • Christos Chakizimana

    Brand Specialist

    5 days ago

    Christos Chakizimana Chelsea, United Kingdom

    **BRAND SPECIALIST |** **ICONIC DEPARTMENT STORE** · **KNIGHTSBRIDGE | LONDON | UP TO £28,000 + COMMISION** · **ABOUT**: · - Distinguished Italian luxury perfume brand renowned for its collection of exquisitely crafted and uniquely scented fragrances. · - The brand offers a range ...

  • Blue Square Marketing

    Brand Specialist

    1 week ago

    Blue Square Marketing London, United Kingdom

    **ARE YOU THE ONE?** · Our Brand Ambassadors will be core in driving memorable brand experiences focused on our clients' latest products. You'll grow brand awareness through cascading your knowledge in quick-fire training sessions to store team members, across various retail stor ...

  • Wise

    Employer Brand Specialist

    1 week ago

    Wise London, United Kingdom

    **Company Description** · Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. · Whether people and businesses are sending money to another country, spending abroad, or making and receiving international ...

  • BT

    Brand Strategy Specialist

    1 week ago

    BT London, United Kingdom

    Brand Strategy Specialist · **Job Req ID**:13738**Posting Date**:11-Apr-2023**Function**:Brand and Marketing**Location**:1 Braham Street, London, United Kingdom**Salary**:Competitive with great benefits**Location**: London**12 month fixed term contract** · **Hybrid working, 3 day ...

  • Ralph Lauren

    Brand Image Specialist

    4 days ago

    Ralph Lauren London, United Kingdom

    Ref #: · W141482 · Department: · Creative Services · City: · London · State/Province: · London · Country: · United Kingdom · Pay Range Max · Pay Range Min · Company Description · - Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of ...

  • GE HEALTHCARE

    Employer Brand Specialist

    2 days ago

    GE HEALTHCARE London, United Kingdom

    **Job Description Summary**: You're a creator. At your core you're a marketer and storyteller. You can implement bold ideas through an inspiring and collaborative approach. You have a passion for developing new talent attraction strategies and inspiring others to believe in them. ...

  • Jellycat

    Brand Protection Specialist

    1 week ago

    Jellycat London, United Kingdom

    Creating original and innovative luxury soft toys, Jellycat combines luxurious fabrics with quirky and cute designs and sells its products online and via stockists throughout the US, UK, Europe and the rest of the world. · As part of Jellycat's ambitious growth plans we are looki ...

  • Armstrong Lloyd - Marketing Recruitment

    Brand Activation Specialist

    1 week ago

    Armstrong Lloyd - Marketing Recruitment Hammersmith, United Kingdom

    My client is a long-established global organization in consumer products. A well-known and much-loved brand globally, this is an exciting opportunity to join the UK team in a permanent **Brand Activation Specialist** position. · **Salary circa £35,000 pa** + bonus opportunity & b ...

  • Inspired

    Brand and Social Media Specialist

    1 week ago

    Inspired London, United Kingdom

    **ROLE SUMMARY**: · - Reporting to Head of Marketing B2C (Inspired Online Schools), you will oversee social media and support brand and content campaigns on behalf of Inspired Online Schools including brands: King's InterHigh, My Online Schooling (MOS), Academy21 and Inspired Onl ...

  • UniTaskr

    Pr and Personal Branding Specialist

    4 days ago

    UniTaskr London, United Kingdom

    **Job Title: PR and Personal Branding Specialist** · **Company Overview**: · At UniTaskr, we are dedicated to transforming the workforce landscape and redefining influencer marketing and content creation. Through our innovative platforms—UniTaskr, SHOUT, and UGC Studio—we revolut ...

  • Sytner Group

    Brand Specialist

    4 days ago

    Sytner Group South West London, United Kingdom

    A fantastic opportunity is available for a Brand Specialist to join our team at Sytner Jaguar Land Rover South West London. · Our Brand Specialists will build relationships with both Aftersales and Sales Clients, providing exceptional client experiences to them. As a company, we ...