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    Client Manager - United Kingdom - Cambridge Design Partnership

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    About The Role

    Cambridge Design Partnership is different. We are a world-class product development consultancy driven by technology but inspired by meeting end user needs to create commercial success. To achieve this, we have a wide range of capabilities from science through engineering to industrial design. Our expertise is delivered by teams who specialise in the requirements of three major industry sectors: Healthcare, Consumer, and Industrial. Our Tobacco Harm Reduction (THR) group works across both Consumer and Healthcare and is a leading provider of electronic nicotine delivery (vaping, ENDS) product development services to the principal operators in these markets. Working closely with our research, design and technology business leaders, your objective is to manage client relationships, working with a handful of clients across multiple programmes. This is a key position for us in which you will nurture the relationships we have developed and grow the account by navigating and identifying future opportunities with other contacts and departments within the client company. Your role will be to understand your clients' perspectives and motivations, then lead your team of project leaders to ensure that our proposals and delivered work meet those needs. Coming from a technical background, ideally within product or process development, you will have a good working knowledge of how technical projects are delivered and the ability to explain how our capabilities can be harnessed to deliver these work packages.As a natural communicator and team leader, you'll naturally be looking to introduce new prospects to CDP. CDP has been supporting THR clients for over a decade and provides a wide range of services ranging from user research, product development and transfer to manufacture.We use qualitative and quantitative techniques to develop user insights that inform our design and engineering work. Aerosol engine development is undertaken utilising our analytical laboratory and in-house prototyping workshop. Our manufacturing team develop the processes and equipment required for volume production, and work alongside our manufacturing partners.
    Product development is multifaceted, and we provide a growing range of complimentary services such as regulatory support (ISO13485, PMTA, etc), insights & strategy and digital innovation to ensure our client projects benefit from a competitive edge. Our solutions start at the point a business decides upon the need for innovation and finish with the launch of a breakthrough new product that is customer-focused and set up for commercial success. We work across all major next-generation categories as well as analogous, medical and therapeutic sectors, which all plug into our overarching mission to improve lives through innovation.

    About You

    • Degree in an Engineering or Science discipline
    • Able to demonstrate extensive experience working with multinational consumer and/or healthcare companies in the THR sector
    • An expert in developing and managing new and existing client relationships.
    • Personal drive and experience to work both independently and with other business leaders. demonstrating a high level of emotionalintelligence and empathy to fully understand our clients' needs.
    • Project management and team leadership is required.
    • Inspirational presentation and reporting, and an effective verbal and written communicator.
    • Understanding of the new product development process.
    • Able to work as part of a rapidly growing team to aggressive timescales and with strict attention to quality.
    • Experience in taking products to market within the Healthcare and Consumer sectors.
    • Willingness and ability to travel

    About Us

    Cambridge Design Partnership (CDP) is an end-to-end innovation partner, propelling global brands and ambitious start-ups to success. We build breakthrough products and services – from insight to ideas, prototypes to production – bringing innovation to life. Our teams are multi-disciplinary, uniting scientific rigor, design ingenuity, and engineering excellence for consumer, healthcare, and industrial clients. People- centred , deeply collaborative, and – above all – expert, we're uniquely positioned to shape the future for consumers, patients, and industry. Even our ownership model is innovative: We're 100% owned by our employees, ensuring an open culture and a total commitment to our projects' success. As part of our benefits package we offer:

    • flexible working
    • a discretionary bonus
    • excellent learning and development opportunities
    • a 12% non-contributory pension
    • private healthcare
    • electric vehicle lease salary sacrificescheme
    • share incentive plan
    • 25 days holiday plus bank holidays
    #J-18808-Ljbffr

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