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    Customer Care Coordinator - United Kingdom - SalterGrange

    SalterGrange
    SalterGrange United Kingdom

    1 week ago

    Default job background
    Description
    Customer Care Coordinator - Residential Developer - Berkshire

    We are recruiting for an exciting opportunity for Customer Care / Service Coordinator to join a reputable developer at their office in Berkshire.

    and ensure every home buyer receives exceptional care post-purchase.
    In this unique customer-facing role, you'll be ensuring ever home-buyer receives exceptional care post-purchase.
    You'll report to the Head of Customer Care, supporting them in resolving customer issues promptly and professionally.

    Your responsibilities will include handling all customer communications, coordinating departmental administration, and ensuring compliance with safety and customer care policies.


    Key Responsibilities:
    Ensure compliance with safety and customer care policies
    Handle customer inquiries professionally and efficiently
    Coordinate departmental administration
    Liaise with various departments to address customer concerns
    Conduct post-completion satisfaction calls
    Promote and uphold company values and procedures

    What You Need:
    Experience in secretarial/administrative roles and customer service environments
    Excellent communication skills, both written and verbal
    Proficiency in MS Office programs
    Strong team player with assertiveness and resilience
    Excellent time management and multitasking abilities
    Professional and pleasant demeanorPlease apply below if you want to be part of a culture where talent and drive are valued, on offer are competitive benefits, 26 days holiday (that are increasing with years of service) friendly and inclusive work environment #J-18808-Ljbffr
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