- Serve as a trusted advisor and advocate for the EMEA and APAC Sales teams on sales forecasting, reporting (data and slides), go-to-market planning, sales incentives, and onboarding
- Support the Director of Sales Operations and collaborate with internal teams and stakeholders to guide process improvements pertaining to account planning, the sales funnel, reporting, and sales training
- Continuously improve data quality, tackle data conflicts, and identify reporting issues, gaps in processes, and drive timely resolution
- Prepare ad-hoc analysis and contribute to Go-To-Market activities (territory planning, quota setting, account segmentation) and sales compensation schemes
- Ensure forward deal momentum; troubleshoot, escalate, and resolve any issues
- Proactively assess and advise the Sales Leadership team on areas of opportunity within their region, where focus may be required, and consult on the best approach to identified areas
- 5+ years of sales operations experience, preferably with a scale-up technology company selling solutions and services in a recurring revenue business model
- experience, specifically with creating reports and dashboards, championing data quality, and opportunity hygiene
- Experience with the Google Suite line of products
- Organized, detail-oriented, motivated, and persistent with excellent diplomatic and persuasion skills
- Customer service focus, including the ability to deliver multiple priority projects with high customer satisfaction in a rapidly changing environment
- Ability to work quickly and efficiently under changing conditions and timelines
- Experience with DocuSign and/or MS Excel
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field
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Sales Operations Manager, EMEA - London, United Kingdom - commercetools
Description
The Opportunity:
Reporting to the Director of Sales Operations, our Sales Operations Manager will act as a Business Partner to the VPs of Sales in EMEA and APAC and the broader sales leadership teams in those regions, and provide assistance to the local Sales team and stakeholders while adhering to, and enhancing, corporate policies, programs, and systems.
As the Sales Operations Manager, your mission is to connect people, processes, and data. Our ideal candidate thinks two steps ahead, is a true team player keen to support deals to closure and can work under pressure without losing sight of the details and corporate guidelines.
Your Mission:
What you need to succeed:
Nice to have:
We care about your Growth and Well-being
Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks
Workation: Up to 60 days/year from a country different from your base country
Open Learning & Development Budget
ct Academy: Regular internal training sessions
Our Benefits: Check them outhere
Flexibility: Morning person or night owl? We believe in outcome and motivated employees
Mindset & Growth: A diverse workspace with an open, international culture & learning environment