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    Consumer Service Adviser - London, United Kingdom - Consigned Sealed Delivered.

    Consigned Sealed Delivered.
    Consigned Sealed Delivered. London, United Kingdom

    2 weeks ago

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    Description

    About Us:

    Consigned Sealed Delivered specialises in providing a premium platform for women to sell their high-end luxury clothes, bags, shoes, and accessories while offering discerning shoppers a curated selection of second hand luxury goods at attainable prices.

    CSD accepts consignments of brands from fashion houses ranging from super-brands like Hermes and Chanel, to up and coming designers like Jacquemus.

    We pride ourselves on offering exceptional customer service, a commitment to authenticity, and a seamless consignment experience. Our business thrives on offering premium, curated selections of pre-loved luxury fashion items both in-store and online. We also offer a growing number of brand-new products.

    More information about the company can be found on our website:

    CSD believes in empowering people by providing them the opportunity to grow within their roles.

    As a young company with around 30 employees, everyone knows each other on a first name basis, and it's easy to develop close working relationships with management and the CEO.

    However, CSD also serves consignors, people who are selling their items through consignment with us, so luxury advisors will also be responsible for assisting consignors by taking down their information and organising their items before they get transferred to CSD's central office for processing.

    The consignment process is primarily handled by the consignment team at CSD's central office, however, the retail stores are where consignors typically submit their items for consignment and pick up returned items.

    Monitor sales performance
    Fluency in English
    High standards in day-to-day routines whilst multitasking on other long-term projects and working under pressure
    Exceptional attention to detail, especially in carrying out routine checks for website product information
    Availability to work weekends
    Join our team and contribute to our mission of redefining luxury consignment and second hand luxury fashion.
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