- Ensure smooth and timely freight process flow.
- Ensure accurate and timely data entry into our operating system.
- Track and trace Order Management files.
- Use workflows on daily basis to manage shipments
- Monitor shipment reports to ensure total customer satisfaction
- Ensure timely clearance and delivery of freight to customer for Import shipments.
- Ensure documents are timely sent and arrival notice communicated to destination for Export shipments.
- Ensure accurate and timely client and vendor billing.
- Manage intercompany invoice payments (i.e. via AJAX report)
- Interact with our customers, arranging their international shipments, meeting customer service standards.
- Contribute to maintain strong relationships with vendors (Shipping lines, trucking companies, and others).
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS), Audit requirements, external government regulations or customer's policies / require
- An understanding of transportation process of all models is a plus
- Hazardous Materials certification (preferred)
- Good computer skills (e.g., MS Excel, MS Word)
- Fluent in English
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Administration - Order Management Agent
5 days ago
Expeditors Manchester, United Kingdom Full timeJob DescriptionEnsure smooth and timely freight process flow. · Ensure accurate and timely data entry into our operating system. · Track and trace Order Management files. · Use workflows on daily basis to manage shipments · Monitor shipment reports to ensure total customer satisf ...
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Administration - Order Management Agent - Manchester, United Kingdom - Expeditors
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