- Ensure smooth and timely freight process flow.
- Ensure accurate and timely data entry into our operating system.
- Track and trace Order Management files.
- Use workflows on daily basis to manage shipments
- Monitor shipment reports to ensure total customer satisfaction
- Ensure timely clearance and delivery of freight to customer for Import shipments.
- Ensure documents are timely sent and arrival notice communicated to destination for Export shipments.
- Ensure accurate and timely client and vendor billing.
- Manage intercompany invoice payments (i.e. via AJAX report)
- Interact with our customers, arranging their international shipments, meeting customer service standards.
- Contribute to maintain strong relationships with vendors (Shipping lines, trucking companies, and others).
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS), Audit requirements, external government regulations or customer's policies / require
- An understanding of transportation process of all models is a plus
- Hazardous Materials certification (preferred)
- Good computer skills (e.g., MS Excel, MS Word)
- Fluent in English
- 23 Days holiday
- Private Medical Insurance
- Dental and Optical cover
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- EAP
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Administration - Order Management Agent
1 week ago
Expeditors Manchester, United Kingdom Full timeJob Description · Ensure smooth and timely freight process flow. · Ensure accurate and timely data entry into our operating system. · Track and trace Order Management files. · Use workflows on daily basis to manage shipments · Monitor shipment reports to ensure total customer sa ...
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Customer Support Agent
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Customer Support
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CV Screen Manchester, United Kingdom**Customer Support & Live Chat Agent** · **Manchester - Hybrid** · **Salary up to 24k + Excellent Benefits** · **CV Screen is recruiting for a Customer Support & Live Chat Agent to join an amazing, empowering, membership organisation who help to drive business performance. You wi ...
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Collections Agent
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Middle Office Services Analyst
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QA Performance Coach
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Building Concierge
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Head of Agent Academy
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Ticketing Coordinator
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Collections Agent
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Podium Recruitment Limited Manchester, United KingdomPodium Recruitment is looking for a skilled and dedicated Collections Agent looking to build a long-term career within motor finance. This full-time collections role is based in Denton and offers a starting salary of £23,000-£30,000, with a bonus of up to10% and excellent benefit ...
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Administration - Order Management Agent - Manchester, United Kingdom - Expeditors
Description
Job DescriptionAll your information will be kept confidential according to GDPR guidelines.
Applicants must be eligible to work within the UK.