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    Service Field Manager - Birmingham, United Kingdom - First Military Recruitment Ltd

    First Military Recruitment Ltd
    First Military Recruitment Ltd Birmingham, United Kingdom

    2 weeks ago

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    Description
    National Field Service Manager
    Midlands with UK wide travel

    Salary:
    £45,000 - £55,000 + Car/Car Allowance
    Monday to Friday

    Additional Company Benefits:

    Exceptional Career Development Opportunities, Enhanced Pension Contributions (4% contributions by both sides with the option to increase to 10% with matching employer contributions), Medical Expenses scheme, PPE provided, Vehicle.


    First Military Recruitment is proudly working in partnership with a fantastic manufacturing business who are looking to recruit a National Field Service Manager on a permanent basis due to growth based near the Midlands with UK wide travel.

    Management of the Field Engineers, equipment, and operational processes in relation to applicable regulations.

    Monitor Field Engineer's utilisation to ensure cost effective service operation and that the team is viewed as a Value-Added proposition.

    Liaise with client representatives to ensure fulfilment of Service Level Agreements
    Lead the Field Engineers in using safe working practices.

    In conjunction with the appropriate Project Manager, manage designated contractor to ensure installations are installed on time and on budget.

    Ensure projects are scoped out correctly and delivered safely in conjunction with the designated Project Manager, ensure all technical aspects are catered for.

    Management of CMMS system and online service reports.
    Effective asset management and criticality to be understood and full RCA to be completed following breakdowns.
    Maintain technical knowledge as current and identify opportunities for deployment of new technologies.
    Report department performance statistics into the National Engineering Manager.
    Financial responsibility of the field engineering maintenance budget.
    Strong cross functional ways of working across the operation and also central support functions.

    Identify best practices and standardisation opportunities that can be shared across the field engineers as well as site maintenance functions.

    Act as an escalation point in support of the engineer or in the event of a dispute with the client.

    Management of 3rd party service provider, including service reviews and contract compliance.
    Compliance with regulatory bodies in relation to H&S, Food Safety and Environmental.
    contractor control, LOTO.
    Daily, Weekly and Monthly visibility of departmental performance.
    Working very closely and engaging with the site team and central support functions.

    Experience of leading, managing and developing a field-based team of engineers Essential.
    Experience of controlling and managing a financial budget Essential.
    Experience of operating as a 3rd party service provider capacity Essential.
    Involvement in major projects Desirable.
    Food manufacturing experience with a good understanding of hygienic equipment.

    National Field Service Manager
    Midlands with UK wide travel

    Salary:
    £45,000 - £55,000 + Car/Car Allowance
    Monday to Friday

    Additional Company Benefits:
    Exceptional Career Development Opportunities, Enhanced Pension Contributions (4% contributions by both sides with the option to increase to 10% with matching employer contributions), Medical Expenses scheme, PPE provided, Vehicle
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