Sales Executive - South Shields, United Kingdom - Lookers

Lookers South Shields, United Kingdom

1 week ago

Permanent, Full time

Description

Overview

South Shields Ford and Car HUB

Contract Type : Permanent, full-time

Salary : up to £60,000 OTE ( including £25,000 basic plus uncapped commission)

Working hours : 44 hours on a rota basis basis between Monday to Friday 09:00 to 18:00 (one late night open to 19:00), Saturday 09:00 to 17:30 and Sunday 11:00 to 16:00 (Day off in the week and alternate Sundays off)

Do you have a desire to provide the best Customer experience possible? Are you ready to challenge yourself in an ever-evolving industry and accelerate your Sales career?

If so, we have the perfect opportunity for you. An opportunity that will allow you to utilise your fine-tuned Customer Service skills and provide an exceptional experience to all our customers. Previous automotive experience is desirable, but not essential for this role, as all we ask is that you're willing to get stuck in and learn the products inside and out. Full support and training will be provided, with access to Lookers sales process training from Day 1 of your journey with us. At South Shields Ford and Car HUB, we have Sales Advisors specialising in New or Used car sales, ensuring that they comply with our FCA regulated sales process. You will be the key point of contact for our customers, communicating via email, phone and in person. Attention to detail and flawless administration skills will help you succeed in closing the deal. You may be expected to drive some of the most prestigious vehicles on the market, therefore a full UK driving licence is a must.

Responsibilities / Key Skills

Communicating effectively through all channels with all customers to ensure our high customer service levels are maintained

Listening to our customers wants and needs in their vehicle, and suggesting suitable vehicles

Arranging and accompanying customers on test drives

Negotiating the final price for the sale

Completing the relevant paperwork for each sale

Follow up with customers after each sale to ensure satisfaction with the process

Maintaining all of our minimum standards to ensure you consistently hit your KPIs

If your skills and experience match what we are looking for, please

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