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    Client Director - london, United Kingdom - Echo Talent

    Echo Talent
    Echo Talent london, United Kingdom

    1 week ago

    Default job background
    Marketing / Advertising / Public Relations
    Description

    Client Director – Qualitative Research

    • Medium sized Global Research agency
    • Flexible working/option to work fully remote within the UK
    • Work directly with the MD of Qualitative Research to grow the offering

    About the company

    This Global research agency is not just a workplace— they are a community of creative thinkers, united in their passion for making a difference. This is a great opportunity to shape the future of market research and enjoy a fulfilling career with ample opportunities for growth and development as they expand.

    About the role

    This role entails being a strong Qualitative researcher, adept at both hands-on work and commercial building. You will collaborate closely with the Managing Director of Qualitative research, to expand and develop relationships with a substantial client base. You will drive Qualitative projects end to end across a variety of projects including pack testing, early-stage creative exploration, innovation, and brand development.

    Key Responsibilities:

    • Lead as a key point of contact for key client accounts, providing strategic direction and trusted advisory support across a variety of ad hoc and brand projects
    • Translate research expertise into actionable insights that fuel business decisions and drive client satisfaction.
    • Drive market revenue growth through client management and new business development.
    • Guide junior members of the team to ensure project objectives are met and insights are effectively delivered.
    • Act as a senior point of contact, facilitating clear communication and problem-solving to exceed client expectations.

    Key Skills:

    • 7-8 years' experience in a Research agency and/or client-side role with a focus on Qualitative research end to end
    • Strong understanding of market research methodologies and the ability to translate insights into actionable strategies for clients
    • Client Management: Demonstrated ability to manage client relationships with a strategic focus, ensuring satisfaction and driving growth opportunities.
    • Business Development: Experience in identifying and capitalising on new business opportunities, both within existing accounts and through new client acquisition.
    • Strategic Thinking: Ability to develop and execute strategic initiatives that drive profitable growth and enhance client retention.

    Benefits:

    • £70,000 – £80,000 + Bonus (Dependent on experience)
    • Career advancement & development
    • Option to work fully remote and to be based outside of London (Within the UK only).
    • Gain insights into financial performance, bonus achievements, and responsive strategies to industry challenges.
    • Vibrant, Social & fun environment
    • Hybrid working model, supportive and flexible work culture with a focus on teamwork and individual recognition.

    For more information, please contact Rosie Cantwell at Echo Talent.

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