- · Excellent interpersonal skills are required, including active listening, advocacy, and negotiation. Strong communication skills, including the ability to write detailed technical letters and reports and conduct complex interviews while conveying simple and understandable advice to customers, are essential.
- The ability to gain and retain the confidence and respect of the staff, service users, and other contacts is crucial. It is necessary to have the ability to work independently, prioritise workloads, and meet targets and deadlines.
- The ability to gather information and quickly interpret complex issues such as legislation and Case Law is important. The ability to think creatively about problems and to identify solutions is valuable. The ability to work effectively and impartially with people of diverse backgrounds and circumstances is crucial. IT literacy and the ability to use computer software are necessary. A positive attitude towards customer service is essential.
- The ability to be self-motivated and to work under pressure is important. A flexible and innovative approach to problem solving is valuable. The ability to be proactive and creative in preventing homelessness and in resolving complex customer problems is crucial.
- Experience of providing administrative support to a large multi-disciplinary team.
- Experience of being part of a team providing a customer focussed service.
- Experience of using a computer for word processing and creating / maintaining databases to produce reports.
- Experience of document management and developing and administering support procedures.
- Experience of operating filing systems.
- Experience of specialist software systems including Archibus CAFM
- / CMIS and Permit to Work systems.
- Experience of the processes and terms used in the Supply chain and project management.
- Experience of Financial / Project admin.
- Experience of Estate Services / Professional Estates consultancy office environment. remove yellow
- Experience of drafting letters / memos and minuting meetings.
- A range of GCSE's including English Language and Maths (minimum grade C) or appropriate equivalent, or significant experiential learning. Degree qualification.
- Microsoft qualification or similar in use of spreadsheets / word processing.
- Excellent organisational skills, accuracy and attention to detail.
- Experience of using a variety of IT packages including Microsoft Outlook, Word and Excel.
- Excellent oral and written communication skills.
- Flexible in approach to work and ability to see tasks through to completion.
- Ability to deal with conflicting and challenging situations.
- Ability to work independently and as part of a team.
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Estates Administration Assistant - Preston, United Kingdom - Omega Recruitment Group
Description
Job Title: Estates Administration Assistant
Contract type: Temporary (4-6 weeks) positions are often extended by clients on a longer-term or ongoing basis.
Sector: Education
Department : Estate
Location: Preston
Start Date: Immediate / Short Notice
Hours Per Week: Full-time position, 36.25 hrs
Start Time: 7:00 AM
End Time: 15:00 PM
BASIC PAYE Rate: £12.09 ph
Dear Applicant,
Ensure that your CV aligns with the requirements specified in the Role Requirements section of the job posting and increase your chances of being considered for the position. Note that the position is not permanent, but temporary.
Job Profile
To provide a first point of contact for students, staff and visitors, ensuring all Estate Services Helpdesk, reception, Car Parking and Contractor Management queries are resolved by utilising the Computer Aided Facilities Management (CAFM) and Bookings software. Provide administrative support to the Estate Services Teams, and other duties as commensurate with the grade and as directed by the Customer Service Manager.
Main Duties and Responsibilities:
Requirements
Work ExperienceSkills / Abilities
