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Cardiff

    social work assistant - Cardiff, United Kingdom - Cardiff County Council

    Cardiff County Council
    Cardiff County Council Cardiff, United Kingdom

    Found in: Talent UK 2 C2 - 6 days ago

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    Description
    About The Service

    We are looking to recruit a Social Work Assistant to our Older People & Physical Impairment service within Adult Services.

    This is a permanent position and provides an opportunity to work in a face paced social work service setting.

    The role is with our Hospital Team responding to contacts from citizens, their families, care providers and other professionals.

    You will join a team of experienced and committed colleagues who work to ensure that Cardiff's citizen voices are heard, and their outcomes are considered.

    About the job
    This post is a Grade Social Work Assistant Post working within our Hospital Team.

    The service area is made up of a variety of team members, including newly qualified Social Workers, Social Work Assistants, Team Managers, Service Manager and Home Support Workers.

    This specific role will give you the opportunity to further develop your skills and knowledge within a professional, supportive, creative, and hard-working team.

    Your primary responsibility will be to offer assessments and care planning to the Citizens of Cardiff who are already receiving a service from us, or require a new service from us to support their hospital discharge.

    This is an exciting post which will give you the ability to develop your knowledge in the social care area with a view to pursuing a career within social work in the future.


    The role includes:

    • Working in a team to manage incoming requests for support and changes to existing services.
    • Speaking directly with citizens and their families offering support and reassurance.
    • Supporting citizens over the telephone.
    • Communicating with social workers and colleagues within the service and working with them to respond to citizens.
    • Working with colleagues in other sectors of Health and Social Care to find the best solutions to assist citizens.
    • Liaisons with care providers in both domiciliary and care home sector to ensure that citizens needs are met.
    • Responding appropriately to any safeguarding concerns.
    You will be given training and support in your role.

    The team work closely together and you will be supported by experienced Social Work Assistants, Social workers and the senior Social workers in the team, as well as receiving regular supervision from a named supervisor.

    What We Are Looking For From You


    • A willingness to learn and develop.
    • An ability to listen and to communicate with a variety of people.
    • Computer skills and a willingness to learn how to use existing systems.
    • Problem solving skills and a positive approach.
    • Interest in working with vulnerable people.
    • Commitment to safeguarding and promoting the wellbeing of citizens is an expectation of all who work in the service area.
    • The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.
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