Receptionist - Great Yarmouth, United Kingdom - Norfolk & Suffolk Foundation NHS Trust

Norfolk & Suffolk Foundation NHS Trust Great Yarmouth, United Kingdom

6 days ago

Permanent

Description

Job summary

We are currently seeking a Part-time Receptionist within our busy Reception Hub based at Great Yarmouth and Waveney Acute Services, Northgate Hospital. The ward is an 18 bedded unit with an attached 136 Suite. We also house the Crisis Resolution and Home Treatment within the Unit.

This is a permanent position, 9 hours per week , in the Reception area of the Unit, with working hours between 09:00 to 12:00, Monday to Friday.

Main duties of the job

You will be the first point of contact within the Unit and will be expected to demonstrate effective team work skills. The role will include call handling, greeting visitors, scanning documents and other administrative office duties including reception work.

You are also required to complete day to day operational tasks such as alarm testing, issuing badges, logging maintenance work.

You will be required to demonstrate exceptional interpersonal and customer service skills. Knowledge of the Trust system Lorenzo would be an advantage.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

Some of the benefits you can expect:

NHS pension

a comprehensive in house & external training programmes

career progression

starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)

staff physio service

NHS discounts and many more

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Experience

Essential

Use of ICT applications / packages

Experience of working in a busy reception / office environment

Desirable

Use of patient record system Lorenzo, Data inputting / similar work

Qualification

Essential

NVQ 2 Customer Service or Equivalent qualification or experience

Desirable

Knowledge of Trust's electronic records

Knowledge

Essential

Microsoft packages

Data inputting

Desirable

Knowledge of Clinical and Patient Administration Systems.

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