- Full UK driving licence - £2,400 car allowance paid per annum (Pro Rata)
- DBS check required
- Work with colleagues across all operational teams to prevent and detect tenancy fraud; special focus on working with Home Moves, Neighbourhoods, Income and Repairs
- Engage with partner agencies to ensure a joined-up approach is taken in dealing with tenancy fraud and criminal activities. This will include arranging and attending partnership meetings
- Work with the Neighbourhood Teams to effectively use tenancy audits to identify tenancy fraud
- Promote awareness of all types of tenancy fraud to the wider business ensuring all teams know how to recognise and report case of tenancy fraud
- Use data within the business to identify tenancy fraud hotspot areas
- Use intelligence proactively to identify and investigate tenancy fraud
- Maximise financial savings and efficiency gains through timely and thorough investigation, including obtaining unlawful profit orders
- Lead on all aspects of the recovery of properties where tenancy fraud has been committed
- Work with solicitors and partner agencies to share evidence and information and to prepare witness statements in relation to cases requiring legal action
- Visit and interview tenants suspected of committing tenancy fraud
- Visit and interview tenants suspected of committing tenancy fraud
- Make notes and obtain written statements to a prosecution standard for possible use in court proceedings
- Attend civil and criminal courts to give evidence
- Promote fraud awareness and relevant training to colleagues across all teams
- Liaise with other government agencies for fraud prevention and investigation
- Accredited Counter Fraud Officer (PINS trained)
- Ability to crisis manage and work well under pressure
- Have a strong track record in Tenancy Fraud Management and providing a breadth of excellent housing services
- Ability to be effective is a quickly changing environment be agile and flexible
- Attend internal/external meetings, including those outside usual office hours
- The post holder will have up to date professional knowledge about the provision of Housing Management together with the relevant legislation and technical developments
- Develop and maintain effective and product working relationships with wide ranging stakeholders such as Local Authorities, Social Services, Police etc and providers of care, support, and voluntary and statutory groups
-
Events Co-ordinator
1 week ago
Top Recruit Ltd Surrey, United Kingdom**THE COMPANY** · Our client is a leading travel group providing educational tours and experiences. · **THE ROLE** · Our client is looking for an Events Co-ordinator to join their team. · Events Co-ordinator key responsibilities: · - Co-ordinate sports events and education semina ...
-
Prisoner Co-ordinator
4 days ago
Bournemouth Churches Housing Association Surrey, United KingdomRECOOP, part of the BCHA Group, has been supporting and delivering services to help the older offender population both in prisons and the community for over ten years. The charity is delighted to be able to advertise for a part time Older Prisoner Co-Ordinator to work in the thre ...
-
Tour Co-ordinator
1 week ago
C&M Executive Recruitment Surrey, United Kingdom**Tour Co-ordinator** - Homebased** · This award winning specialist tour operator have been operating special interest tours for more than 25 years and operate throughout the UK and to a range of worldwide destinations. They are now looking for a Tour Co-ordinator to join their s ...
-
Facilities Co-ordinator
4 days ago
Resourcing Group Surrey, United KingdomHi, · Greeting of the day, · Hope you are doing great · This is Shahina from Resourcing Group, if you are interested in below job profile kindly send your updated CV and let me know your best time to contact you. · **Job Title**: Facilities Co-ordinator · **Work Location**: Tadw ...
-
Discharge Co Ordinator
1 day ago
Frimley Health NHS Foundation Trust Surrey, United KingdomThis is a 6 Months fixed term project to back fill a NHS E&I Discharge project. · You will have excellent communication skills with a flair for problem solving and the ability to work well under pressure. You will need to have the ability to work flexibly and independently but al ...
-
Facilities and Transport Co-ordinator
1 week ago
St George's College, Weybridge Surrey, United Kingdom**40 hours per week, 7:30am to 4:30pm, Monday to Friday, including INSET and Open Mornings.** · **Salary: £27,500 to £30,000 per annum dependent on skills and experience.** · **Contract: Permanent, 52 weeks per year.** · An opportunity has arisen at St George's Weybridge, a leadi ...
-
Genesis Franchise Co-ordinator
4 days ago
MSX INTERNATIONAL Surrey, United Kingdom**Genesis Franchise Coordinator** · **Up to £50,000 pro rata** · **40 hours a week** · **Fixed term** · **Hybrid (home based and Leatherhead)** · **MSX International has the job for you** · MSX International is looking for a Franchise Coordinator to join our busy Genesis team in ...
-
Service Co-ordinator
2 weeks ago
Amber Mace Surrey, United Kingdom Full timeJob Title: Service Manager - Domiciliary Care · Hours: Full-time (35 hours per week) · Salary: £28,000 per annum, plus additional bonus for out-of-hours shifts · We are in search of a dynamic and seasoned Service Manager (Domiciliary Care) to become an integral part of our client ...
-
Project Co-Ordinator
1 week ago
Blank Space Recruitment Surrey, United KingdomJob Description Senior Project Coordinator - Events Agency · Surrey / Hybrid · Up to £30,000 depending on experience · Fantastic opportunity to join this global agency as a Senior Project Coordinator · This full service events and comms agency work with well known global bran ...
-
Project Co-Ordinator
1 week ago
Blank Space Recruitment Surrey, United KingdomSenior Project Coordinator - Events AgencySurrey / HybridUp to £30,000 depending on experienceFantastic opportunity to join this global agency as a Senior Project CoordinatorThe agencyThis full service events and comms agency work with well known global brands, in a wide range of ...
-
Project Co-Ordinator
2 weeks ago
Blank Space Recruitment Surrey, United KingdomSenior Project Coordinator - Events Agency Surrey / Hybrid · Up to £30,000 depending on experience · Fantastic opportunity to join this global agency as a Senior Project Coordinator · This full service events and comms agency work with well known global brands, in a wide range ...
-
Blank Space Recruitment Surrey, United KingdomJob Description Event Project Coordinator - Events Agency · Surrey / Hybrid · Circa £28,000 depending on experience · Fantastic opportunity to join this global agency in an Event Project Coordinator role · This full service events and comms agency work with well known global b ...
-
Events Co-ordinator
1 week ago
Blank Space Recruitment Surrey, United KingdomEvent Registration Manager - Events Agency - CVENT needed Surrey / HybridUp to £40,000 + benefitsBrilliant opportunity for a strong event registration manager to join this fantastic full service events and comms agencyThe agencyThis full service events and comms agency work with ...
-
Commercial Planning Co-ordinator
2 weeks ago
Haleon Surrey, United KingdomA new world-leading consumer health company. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a uni ...
-
Quality Co-Ordinator/Supervisor
2 weeks ago
Vertical Advantage Surrey, United KingdomMy client is currently hiring for a driven Quality Assurance Coordinator to join their leading global food manufacturing company. The role as Quality Assurance Coordinator will primarily involve being responsible for upholding product quality standards while implementing sensory ...
-
Quality Co-Ordinator/Supervisor
1 week ago
Vertical Advantage Surrey, United KingdomJob Description My client is currently hiring for a driven Quality Assurance Coordinator to join their leading global food manufacturing company. The role as Quality Assurance Coordinator will primarily involve being responsible for upholding product quality standards while imple ...
-
Payroll Service Co-Ordinator
6 hours ago
ISS Surrey, United Kingdom PermanentJob Description · In this role, you will be the first line of support for all employee payroll queries, ensuring they are logged, monitored, and resolved efficiently. · Your focus will be on delivering outstanding payroll customer service to our ISS staff, ensuring that all quer ...
-
Assistant Borough Coordinator
6 days ago
Surrey Care Trust Surrey, United KingdomPLEASE COMPLETE AN APPLICATION VIA OUR WEBSITE WWW.SURREYCARETRUST.ORG.UK · Home-based with travel throughout Surrey · HOURS: 13 hours per week, flexible working pattern to be agreed · Fixed term contract. SALARY: £10.83 per hour · SCT were awarded the Early Help contract by Surr ...
-
Actuarial Pricing Manager
1 week ago
Eames Consulting Surrey, United Kingdom**Actuarial Pricing Manager** · A leading personal lines insurer is looking to expand its actuarial pricing team, seeking a nearly/fully qualified actuary with a strong pricing background. · The role will cover the delivery of new pricing forecasts, automating the projection of c ...
-
Complaints Handler
1 week ago
Premium Credit Limited Surrey, United KingdomSurrey - hybrid working model (mostly working from home, UK) · - Salary of up to £24,000 per annum · - Hybrid working model · - 25 days' annual leave · - Discretionary bonus, retail discounts and many more exciting benefits · Who we are · Premium Credit is one of the leading insu ...
Tenancy Fraud Co-Ordinator - Surrey, United Kingdom - PA Housing
Description
Please note: This is a part time role (16 hours, 4 hours a day, 4 days a week)
Additional role requirements:
A little bit about what we are looking for...
In this role, you will be working within a geographically dispersed team to deliver high levels of performance, customer satisfaction and staff engagement via a consistent, unified approach. You will work closely with the Manager of the team to deliver the overarching, strategic aims of the business and achieve positive outcomes for PA Housing and our customers.
Working with colleagues to detect tenancy fraud and to be responsible for investigating and dealing effectively with allegations of fraud, and working in partnership with internal teams, external agencies and legal services to recover PA properties and ensure that properties are not let fraudulently. Investigating all cases of suspected fraud, abandonment and non-statutory successions.
We are happy to offer hybrid working with this role; You will be required to be in the office for around 2/3 days per week with the rest being from home, however please bear in mind we may need you to be in the office more within your probation and training. It's important to us that you feel fully ready and confident in the role before working from home. Of course if you'd prefer to be in the office more, then that is completely fine with us too
Your responsibilities...
We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert.
Our ideal candidate...
Disclosure and Barring Service:
This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions.
So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.
Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.
AGENCIES: We know where you are if we need your support so please do not contact us.
To apply for this role please click on the apply button or for any enquiries please email